This profile is uncertified and using publicly sourced data
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Business Details
About
Mattress Store
Metro Mattress began in NY and is the largest mattress specialty retailer in Upstate New York serving our community for over 45 years. We are proud to be an Elite Tempur-Pedic Mattress retailer as well as offering the best top name-brand mattresses such as Chattam & Wells, Sealy, Spring Air, and American Splendor, plus Pillows, Sheets, and Accessories. Our continued expansion of new store locations throughout the Northeast allows us to serve communities in New York, Connecticut, Pennsylvania, Vermont, and Massachusetts. In addition, we offer nationwide delivery of Tempur-Pedic and other models. Shop anytime online or visit a showroom near you today!
Location
Hours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.