Raymour & Flanigan Furniture and Mattress Store

Reviews

• MF

  Michael Falcon

  1 day ago
  5.0
  Quality furniture at reasonable prices! A special thanks to my salesperson, Fatima, who was very knowledgeable, helpful and genuine,all with zero pressure, as well as Tom Homlon, store manager, who helped seal the deal! 🤝
• NG

  Nicole Gamez

  4 days ago
  5.0
  Amazing experience with Mark! Took his time to show us all the different buffet options and even came up with different ideas for our space. Definitely coming back for other furniture and looking forward to Mark’s help!
• MM

  Melissa

  6 days ago
  1.0
  This review is reflective of both the service that I received as well as the quality of product. I recently ordered a couch from this Raymour and it was delivered today. To my surprise, I came home to find out that the delivery drivers who delivered my couch refused to put on shoe covers or accommodate in any way. My home is a shoeless home. Unfortunately, I was not home to accept the delivery and was not contacted either or else I would have refused it. I called the store to complain because not only is this against my religion, but now I need to make arrangements for my home to be cleansed plus they caused damage to my stair treads. There are black marks that won’t come out (see attached photo). When I called I was told that for insurance purposes they cannot cover or remove their shoes. I was also told that with advance notice they can bring cloths but otherwise that is their policy. The reason for the bad review is because this is absolutely ridiculous and this should be told to everyone when an order is placed. This is not information that is only disclosed after the fact. I have had workers deliver washing machines, dryers, and other large/heavy items and they ALL accommodated as they should. When entering into someone else’s home you need to show respect. This was a violation to me and my home and I am disgusted. The person I talked to over the phone insincerely apologized and just kept repeating the “policy” and was completely tone deaf. Oh, and my couch arrived with damage, so there’s that too.
• JJ

  Joseph

  6 days ago
  5.0
  Must see Sales Rep. Mark Lesser!!! I have purchased furniture from Raymour and Flanigans in the past, and the quality of the merchandise is top notch. My latest purchase was a new mattress. I worked with Mark Lesser who was highly recommended and I am glad I did. He is professional, thoughtful of my needs and price range, and knowledgeable about everything he showed me and my wife. His patience and concern with helping us find a mattress suitable to our needs was his primary concern. I now highly recommend him specifically and Raymour and Flanigans to anyone looking to furnish any room in their home. I will definitely be going back to see him for living room furniture in the near future.
• CW

  Cary Weinstein

  Apr 28, 2026
  1.0
  I asked to speak with a manager and the salesman said nobody was answering him “they must be busy”. When I went to pay at the customer service area, the three people at the desk seemed annoyed they had to help take my money. One said “I’m inputting some information “, the other mumbled something inaudibly, and the person who did help looked like I was taking away from her doom scrolling. I asked to speak with a manager, and the salesman said nobody was answering him, “they must be busy.” When I went to pay at the customer service area, the three people at the desk seemed annoyed that they had to help take my money. One said, “I’m inputting some information,” the other mumbled something inaudibly, and the person who did help looked like I was taking away from her doom scrolling.

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