At Edwards Appliance, we don’t think any customer should have to choose between getting the lowest prices or personal service. By partnering with hundreds of other independent retailers around the country, we are able to buy products from the best-known brands at bulk and pass the savings on to you. And, we can do it while still giving you the one-on-one attention you’d expect from a family-owned and operated business that’s been around for more than 60 years. Customers throughout Western New York turn to us because they want to work with a friendly and knowledgeable non-commission sales team that can help them find the perfect appliance. They also love that we have an in-house delivery team with lightning-fast scheduling times and exper...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.