Aptive Pest Control

Reviews

• LG

  Lori Grimes

  3 days ago
  3.0
  Application by technician was a positive experience. However the signing up for service was and still is a debacle. The contract submission was put through incorrectly. Salesman, even though very nice needed to write up three times. End result was the one submitted was an incorrect one. I was supposed to be signing a basic plan with a 4 application program. I inquired several times and was assured that the one I was signing was the correct one. Turns out it was not. I tracked the salesman down in the neighborhood and he texted someone and it supposedly will be corrected. I have not received anything communicating that correction. Please correct and notify me.
• NN

  Nisha Nadeem

  Jul 1, 2026
  5.0
  We are so glad Vaughn rang our bell and signed us up with Aptive. Vaughn is so friendly, so knowledgeable and showed pictures videos of their work and explained everything so well. We are so happy with service provided by Jordan who came to spray outdoors and indoors. Did such thorough job! We highly appreciate it!
• WB

  Will B

  Jun 23, 2026
  1.0
  DO NOT IGNORE THE BAD REVIEWS — THIS IS EXACTLY HOW IT STARTS. I used Aptive Environmental for our home in Westhampton, and the experience was unacceptable from the first appointment. On 6/15/2026, they showed up roughly two hours late for the initial service. The service was supposed to include both interior and exterior treatment, but they only completed the exterior. The interior was important because we specifically needed ant removal in the walls, and this delayed construction at the house. They then canceled the follow-up appointment we had been waiting on. After we escalated and got a supervisor involved, someone eventually came back, looked around, said he would have to come back again, and performed no service. At that point, the decision was obvious. What starts poorly usually ends poorly, so we attempted to cancel. That is where the runaround started. The account is under my name, but my wife’s phone number was associated with it. I was told my wife needed to call because the phone number was hers. When she called, she was told I needed to call because the account was under my name. So no one would actually process or discuss the cancellation in a straightforward way. The initial service was incomplete, the scheduling was unreliable, the follow-up visit accomplished nothing, and support made cancellation unnecessarily difficult. Based on this experience, I would not recommend Aptive.
• DO

  Daniel Osborne

  Jun 15, 2026
  1.0
  The worst and dumbest company ever. First, I had ro listen to their "technician's" crazy pro-Trump diatribe and then reminded him to do both inside and outside the house - as if he didn't know. The next tech (they never send the same one) had personal issues I had to listen to. Winter came and I faced a personal tragedy so when I tried to cancel, they charged me $200 fee. After numerous phone calls, I was put in touch with customer service who knew nothing and could not or would not help (if they want $200 they should get rid of the customer service department). I tell everyone to avoid this bunch of clowns and use a fly swatter instead of them.
• LC

  Lane Commander

  Jun 14, 2026
  5.0
  Too early to give an honest review since yesterday I I only signed up yesterday with Alex and only two hours later Sicilo came to do the first treatment for mosquitos, gnats, ants, ticks, camel crickets, wasps, great white sharks, sabre toothed tigers, Iranian Revolutionary Guards and other nefarious creatures. Too soon to tell but Sicilo the application tech was very accommodating. The Aptive application was much faster than when I do it with the the mosquito control bottle that hooks to a hose. I know that method works so it will be very curious to see how a ten - fifteen minute method works. The boys and girls from Provo UT have a very polished sales pitch and very pleasant sales and service team so now we will have to wait for results. I hope it’s effective because who wants Lyme Disease or Alpha-GAL syndrome! To be cont’d. . .

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