Calico

Reviews

• CS

  Cherie Small

  Sep 23, 2023
  2.0
  Having been a small business owner myself for several decades I try not to write poor reviews. Usually if I have nothing good to say, I just say nothing. However, this transaction was so egregious I felt I would be remiss if I did not let other potential customers know what to expect. First of all this store is very expensive, but their fabrics and workmanship is top quality as one would expect for the price you’re paying. I started the process with them for a number of window treatments in February and was promised an approximately 10 week turnaround. My order was only installed this PAST WEEK. It took 7 months with no communication from them after the order was placed that I did not initiate. There was no problems on my end with payments or anything else. I did not even inquire as to where my order was until 4 months had passed. I know that unforeseen circumstances can happen but I would think that for the prices they’re charging, you as the customer should be minimally affected and if you are they should communicate with you and keep you up to date. You should not have to chase them. To be completely fair this was my second time using them and my first transaction was very professional in every way. I had planned to place another order but this recent transaction left such a bad taste in my mouth that I’ve had to seriously reconsider it. Buyer be ware.
• JL

  Joshua Lamstein

  Jul 31, 2022
  1.0
  Worst product/service experience ever! Beware! We purchased a very expensive Hunter Douglas motorized shade and curtain system. It took Calico months to deliver the shades (but they took their entire fee before anything was installed). When the shades did arrive, they were poorly installed and completely askew. Further, the motorized system rarely works. Have spent months trying to get the matter resolved/get a refund but have been given the run-around. Would give them Zero stars if possible. I will continue to post their ineptitude as this progresses.
• BB

  Bhavani Babu

  Feb 18, 2019
  5.0
  Very good selection and courteous staff.
• ED

  Edward Prus, DDS

  Sep 23, 2017
  5.0
  Beautiful fabrics, nice service. But bring your wallet.

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