Brand Certified
Extra Space Storage
4.9(1630 reviews)
Certified by Extra Space Storage • May 17, 2026
Business Details
12015 Flatlands Ave, Brooklyn, NY
11207, United States
Certified by Extra Space Storage • May 17, 2026
(718) 251-7867
Certified by Extra Space Storage • May 17, 2026
https://www.extraspace.com/storage/facilities/us/new_york/brooklyn/1000001410/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • May 17, 2026
About
Certified by Extra Space Storage • May 17, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 12015 Flatlands Ave in Brooklyn, NY today! Our large selection of storage units, drive up access, climate controlled units, electronic gate access, exceptional security, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, RV parking, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • May 17, 2026
Hours
Certified by Extra Space Storage • May 17, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
7/4/20268:00 AM - 7:00 PM
11/26/20268:00 AM - 7:00 PM
12/25/20268:00 AM - 7:00 PM
1/1/20278:00 AM - 7:00 PM
Reviews
4.9
1,630 reviews
5 stars
1,544
4 stars
45
3 stars9
2 stars12
1 star20
- GSGregory Stephenson1 day ago5.0Stacy, sha neequa and Mabel is awesome they helped me out a lot with me coming from out of town. Thanks ladies.
- MNMann NycMay 9, 20265.0Marshall Shaniqua And Leticia Was amazing to deal with I referred to friends and family. They had a nice vibe about themselves and they made me and my family feel comfortable with our storage and we recommend that you pay them a visit if your storage needs ever would have to be met. Thank you guys again Jay
- JTJuan Orrego TapiaMay 6, 20265.0Stacy and sha neequa are amazing. Very patient and very knowledgeable. Great customer service. Stacy showed me around the building and assets all my needs. Thanks ladies.
- KMKenny McQueenApr 18, 20265.0I had a great experience with Extra Space Storage on Flatlands in Brooklyn. The customer service was consistently excellent — staff members were friendly, patient, and very helpful throughout the entire process. Many reviewers highlight the same, noting how team members take time to explain details clearly and make move‑ins smooth and stress‑free. The pricing is also reasonable compared to other storage options in the area. Overall, the facility is clean, secure, and well‑maintained, and the staff’s professionalism really stands out. I highly recommend Extra Space Storage in Brooklyn if you’re looking for affordable storage with great customer service.
- KMKrushcaan MusicApr 18, 20265.0Outstanding Service at Flatlands Storage Flatlands Storage has been exceptional from start to finish. The facility is clean, secure, and well‑organized, but what truly sets it apart is the staff. The management team is attentive, professional, and genuinely committed to making the entire process smooth and stress‑free. The clerk deserves special recognition — friendly, patient, and incredibly helpful. They took the time to answer every question, walked me through the options, and made sure I felt confident about my choice. It’s rare to find customer service that feels this personal and reliable. If you’re looking for a storage facility that combines great pricing, excellent management, and top‑tier customer care, Flatlands Storage is the place to go. Highly recommended.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Brooklyn residents near East New York, Brownsville, Canarsie, Starrett City, East Flatbush, Lindenwood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Flatlands Avenue & Louisiana Avenue.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the operating hours for Extra Space Storage on weekdays?
Extra Space Storage is open from 8:00 AM to 7:00 PM Monday through Saturday.
Are the gate access hours different from office hours at Extra Space Storage?
Yes, gate hours are from 8:00 AM to 7:00 PM Monday to Saturday and 10:00 AM to 4:00 PM on Sunday, which may differ from office hours.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive items at Extra Space Storage.
Can I store my RV or boat at Extra Space Storage?
Yes, Extra Space Storage offers outdoor, covered, and indoor storage solutions for RVs and boats of all sizes with flexible month-to-month leases.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located in Brooklyn?
Extra Space Storage is located at 12015 Flatlands Ave, Brooklyn, NY 11207, at the corner of Flatlands Avenue and Louisiana Avenue.
Are moving and packing supplies available at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase both online and at the facility.
What are some nearby places to Extra Space Storage where I can eat?
Nearby dining options include Sarku Japan, Baskin-Robbins, Wingstop, Hot Bagels, IHOP, and Long John Silver's, which you might visit before or after stopping by Extra Space Storage.
Are there nearby recreational or activity spots near Extra Space Storage?
Yes, nearby you can find the 5 Diamonds baseball field and Breukelen Ballfields park for sports and outdoor activities.
Which nearby stores might be useful if I need packing materials or equipment near Extra Space Storage?
Gross Kobrick (fabric store), Brooklyn Flea Bargain (flea market with vintage items), and Reiss Wholesale Hardware can be convenient for supplies related to packing or storage.
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