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Imalya Briggs
3 days ago
My daughter and I had the pleasure of working with Amber/Bay Plaza location, as we searched for the perfect furniture for our new homes. From the very beginning, she took the time to understand our styles, budgets, and room layouts, then showed us a variety of beautiful options that fit both our price points and our spaces perfectly.
Amber went above and beyond by helping us select furniture that worked with the measurements we provided and coordinating pieces that complemented our color schemes. She made the entire process enjoyable, stress-free, and personalized.
We truly appreciate her patience, professionalism, and attention to detail. We can’t wait to enjoy our new furniture, and we highly recommend Amber to anyone looking for exceptional customer service and design assistance!
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Abbigail Brown
5 days ago
Jarome was amazing. He took the time to walk through and explain everything for us. No rush, no pressure; he waited until we found exactly what we wanted and loved. Great personality and customer service skills.
The five stars are especially for the manager Gean, who has been incredible throughout our purchase experience. We initially purchased a couch, which delivery team made an error delivering the right piece. Gean was extremely proactive in handling the situation and made the exchange experience very smooth. He took time out of his busy schedule to answer our calls and even followed up. I highly recommend this place and will definitely purchase here again because of Gean.
Our experience today with Mr. Jarome Murdaugh was nothing less than exemplary as he not only took his time while offering multiple dining table options but also allowed for pleasant conversation throughout the entire meeting. Jarome is truly a gentleman and an awesome sales representative! Definitely a keeper!
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alma Pllumaj
Jun 27, 2026
I had a great experience thanks to Jarome Murdaugh. He was professional, patient, and genuinely helpful throughout the entire process. He took the time to answer all of my questions, never made me feel rushed, and made choosing the right furniture easy. His excellent customer service and positive attitude really stood out. Thank you for making my shopping experience such a pleasant one I truly appreciate your help! jarome Murdaugh