Our business was founded in 1945 by Bernard J. Riester Sr. and is owned by the Riester’s family. Mr. Riester Sr. passed away in 2016 at the age of 99 years, 2 months and 2 weeks; he had been providing service and training in the shop until the age of 94. Esther Riester ran the accounting, sales and customer service departments until she passed in 1996. B.J. Riester Jr. is the president and operating manager, and Meta Riester, his sister, is also an owner. Meta Riester is a retired Union Springs schoolteacher, active in National Grange, the Ward O’Hara Agricultural Museum and as an organist for the Ledyard Methodist Church.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.