Aurora Parts is the leading provider of Aftermarket service solutions for heavy-duty trailering equipment in North America. Aurora’s cutting-edge technology platforms are supported by an industry-leading supply chain and a national network of trailer dealers and product distribution centers. Aurora’s National Account program, FleetPerform, helps participating fleets increase uptime and lower costs on part sales and repair services for over 3 million trailers under coverage.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.