Lowe's Home Improvement

Reviews

• TA

  Ted Aschenbrenner

  2 days ago
  1.0
  Still no joy. Over 6 weeks past the dishwasher first leaking. Had to threaten litigation to even get a call back back. They are still stalling. Assurant, Inc. is the partner that handles protection plans, extended warranties and support services for Lowe's Companies, Inc. they are deep in the middle of this. Lowes Store #0397 Major Dishwasher Install Problem & Lack of Warranty Service Lowe's Companies, Inc. As of this date and time the problem has not been addressed,  To my or my wife's satisfaction. -An extended warranty on an appliance is insurance, if there is a problem it should be repaired or replaced within the warranty period. Timeline: -Bosch Dishwasher leaked after about 4 years, still fully under 5 year warranty. -Appliance Repair Person could not remove dishwasher said it was our problem to remove it. We had originally paid to have Lowe's own installers do the install. -An email back to us from Lowes said our dishwasher was "Improperly installed". -Attempt to return Dishwasher was declined even though improper installation from day one. -So far we had to order a new dishwasher with install cost and a new warranty. -$1200.00 Bill for dishwasher removal after floor demolition and floor repair on ceramic tile. -I will not go into other damage issues here. -Ted Aschenbrenner Manassas Virginia 20109 Keywords Below are appliances products names or contractor terms etc. that could be relevant in doing due diligence on purchasing. Install keywords installer installation replace contractor  service improper faulty installation Services plumber electrician  gas logs carpentry electrician  roofer  contractor roofing gutter electrical gutter Repair Keywords appliance repair replace removal remove reviews problems issues bad reviews unresolved problems Products dishwasher stove cooktop electric stove oven natural gas stove refrigerator freezer exterior door fire screen door French door sliding door roofing roof  replacement windows screen doors refrigerator garage door gutters downspouts metal roofing fence fans light fixtures countertops granite  synthetic stone vinyl siding heating cooling systems air conditioning units kitchen remodeling bathroom vanities bathtubs showers washers dryers ranges faucets sinks walk in tubs shower conversions floors flooring hardwood laminate ceramic tile vinyl decks backup generators Extended Warranty Terms long term extended repair warranty protection plans maintenance agreements product protection plans PADDING: UIYFCEteujuyjUGBY.[I80
• MS

  Mary Smith

  May 7, 2026
  5.0
  WE did 3 separate flooring installations in the two stories house and plenty of toilet, painting and plumbing project with Lowe’s Summerlin. Last major tile installation was AMAZING! Raulin, Jason and Jesse were fantastic - supportive, professional, detailed - the whole experience was a dream! They paired us with Keller Interiors Las Vegas and they send us the BEST installation team ever - Sorto father and sons - loveliest people and professionals to boot! We also had super nice Support Customer Service ( Jenny, Nicole - your scheduling and updates were fantastic). Results are TERRIFIC but experience and feelings are unforgettable - deep gratitude and appreciation of truly hard but very successful job!!!
• CC

  Charlie

  Apr 14, 2026
  5.0
  Clean, Staff is awesome super friendly. No one randomly bothers you unless you ask for assistance.
• TM

  tamara Mitchell

  Mar 25, 2026
  5.0
  I had the excellent experience very of going to Lowe’s today in Summerlin to get wood cut for a project. Every employee there is so helpful! I was directed to the lumber area & figured out what I needed. Leif very kindly cut my pieces & also walked me out to the car with the plywood. The store is clean, & they appear to have every home good required. It’s really a great place for FYI people especially if you need some advice.
• MM

  Michael

  Mar 19, 2026
  1.0
  Store will not honor misleading tag. I walked in looking for a patio set and found a great (although not unreasonable) deal. It was a 5-piece patio set for $459 (originally $529, save $70) per the tag. I tried to make the purchase but the assistant manager said the tag was incorrect and that the $459 only applied to the chairs and not the table. I showed a picture of the tag that clearly shows the description for the 5-piece AND both SKU's at the bottom. However, he said he was unable to adjust the price. Here's the thing. If it was showing $49 dollars for the set, then yea, that's a pretty unreasonable price and clearly a mistake. However, $459 for a patio set is not unreasonable. Combine this with two other pieces of information (both SKU's being listed on the deal and the description saying it's a 5-piece set) and it's hard to argue that it's an obvious mistake.

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