Leslie's Pool Supplies

Reviews

• KS

  Kayce Sweden

  Jun 6, 2026
  1.0
  Absolutely terrible customer service. From the moment I walked in, I felt like I was an inconvenience rather than a customer. Staff were rude, dismissive, and seemed completely uninterested in helping. When I tried to address my concerns, they were met with attitude instead of professionalism. What made the experience even worse was the manager, Brandon. He was rude, disrespectful, and showed little interest in resolving the issue. Rather than listening to customer concerns or attempting to make things right, he came across as dismissive and unconcerned. As a manager, I would expect a higher level of professionalism and respect, but unfortunately that was not my experience. There are plenty of businesses that value their customers and know how to treat people with courtesy and respect. Unfortunately, this is not one of them. I will not be returning and would not recommend this business to anyone expecting professional customer service.
• EZ

  Erica Ziemann

  Apr 15, 2026
  5.0
  Brandon the store manager at Valle Verde was very helpful. We purchased a 400,000 BTU pool heater with no problems. We initially did everything online and then went to the store to pay for the install fees. First, make sure to have the heater site evaluation and then once the tech comes out, purchase the heater through Leslie’s and they will do the install. Once the heater is delivered, Leslie’s corporation will contact you to set up an appointment for the install. We are very happy with the results, our tech Fausto was knowledgeable and worked quickly. They will take your old heater, and you don’t need to do anything. I highly recommend Leslie’s, it’s been a great experience.
• CR

  Craig Roper

  Feb 20, 2026
  1.0
  Brandon the store manager doesn’t even know what a color IQ test kit is. Not very knowledgeable I would definitely recommend a different Leslies
• CC

  Casey

  Jun 11, 2016
  3.0
  They have a good selection of pool toys and equipment. If you are in a hurry this is a great place to get what you need. If you're not in a hurry you'll be able to find the same product elsewhere for cheaper.