Brand Certified
Lowe's Home Improvement
4.1(1959 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
3805 Northern Boulevard NE, Rio Rancho, NM
87124, United States
Certified by Lowe's Home Improvement • May 17, 2026
(505) 349-2840
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NM-Rio-Rancho/2879
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Rio Rancho, NM offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
3805 Northern Boulevard NE, Rio Rancho, NM
87124, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday7:00 AM - 8:00 PM
Reviews
4.1
1,959 reviews
5 stars
1,129
4 stars
376
3 stars
155
2 stars
82
1 star
217
- TATed Aschenbrenner2 days ago1.0Still no joy. Over 6 weeks past the dishwasher first leaking. Had to threaten litigation to even get a call back back. They are still stalling. Assurant, Inc. is the partner that handles protection plans, extended warranties and support services for Lowe's Companies, Inc. they are deep in the middle of this. Lowes Store #0397 Major Dishwasher Install Problem & Lack of Warranty Service Lowe's Companies, Inc. As of this date and time the problem has not been addressed, To my or my wife's satisfaction. -An extended warranty on an appliance is insurance, if there is a problem it should be repaired or replaced within the warranty period. Timeline: -Bosch Dishwasher leaked after about 4 years, still fully under 5 year warranty. -Appliance Repair Person could not remove dishwasher said it was our problem to remove it. We had originally paid to have Lowe's own installers do the install. -An email back to us from Lowes said our dishwasher was "Improperly installed". -Attempt to return Dishwasher was declined even though improper installation from day one. -So far we had to order a new dishwasher with install cost and a new warranty. -$1200.00 Bill for dishwasher removal after floor demolition and floor repair on ceramic tile. -I will not go into other damage issues here. -Ted Aschenbrenner Manassas Virginia 20109 Keywords Below are appliances products names or contractor terms etc. that could be relevant in doing due diligence on purchasing. Install keywords installer installation replace contractor service improper faulty installation Services plumber electrician gas logs carpentry electrician roofer contractor roofing gutter electrical gutter Repair Keywords appliance repair replace removal remove reviews problems issues bad reviews unresolved problems Products dishwasher stove cooktop electric stove oven natural gas stove refrigerator freezer exterior door fire screen door French door sliding door roofing roof replacement windows screen doors refrigerator garage door gutters downspouts metal roofing fence fans light fixtures countertops granite synthetic stone vinyl siding heating cooling systems air conditioning units kitchen remodeling bathroom vanities bathtubs showers washers dryers ranges faucets sinks walk in tubs shower conversions floors flooring hardwood laminate ceramic tile vinyl decks backup generators Extended Warranty Terms long term extended repair warranty protection plans maintenance agreements product protection plans PADDING: UIYFCEe68
- MMMary5 days ago1.0Very rude, unwilling to help you. They don't seem to have the time to help customers.
- JMJulian MorenoMay 12, 20261.0Terrible don't order anything!They'll mess it up!Messed up a$65,000 order from Always Construction Services Inc. Has cost me over $50,000 in delays. Dealing with corporate on restitution. If the mess you order up call and report.To executive office. Marvin Eisner!
- BBBobMay 4, 20263.0It's not that the customer service is bad.It's that they've perfected the Walmart shuffle I.Specifically, went in at 9:30 PM to go pick up an online order that wasn't a problem.Elliana was a phenomenal help. It was when I decided that I needed some paint equipment and some accessories for the new tools that I had purchased.It seemed that like every employee that I walked towards did the Walmart shuffle, and they just would disappear. I finally found somebody in the paint section, which is what I needed help with locating some standing mass of atone couple other things when I asked the employee where the items were, she just kind of yelled it out across me instead of stopping the task at hand and guiding me to where I needed to be I was left to my own devices , and with the tons of options that there were , of course , I overlooked it and got frustrated. But I guess it's just a sign of the time.The guest experience and guest relations are no longer important to corporate or to the team leaders in the general manager at that store.If the store is dead , take ten seconds to walk the customer to where it is on a saturday at nine o'clock in the morning , I dare not..... That's why I go in the evening because I hope for a better experience. However , with that being said , I am still extremely grateful that lowe's is better than that orange place. And I also appreciate the fact that they extend a military discount.Thank you, Lowe's for that gesture.It is one of the main reasons that I keep coming now.If you can just fix your website and the app , things would be even better.
- EEEdnaMay 4, 20265.0Steve and Jackie were awesome! We had an issue with a delivery and they fixed our issues without delay or making us jump through hoops. We are really appreciative for their service. We will definitely be making this store our go to.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Rio Rancho offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, plumbing, tools, and more. They also provide installation services for appliances, flooring, cabinetry, HVAC, lighting, and many other home improvement needs.
What are the store hours for Lowe's Home Improvement in Rio Rancho?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary with some closures, such as Thanksgiving Day.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's in Rio Rancho offers in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account to view updates and receive email notifications.
What payment options are accepted at Lowe's in Rio Rancho?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa credit cards.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online, and in-store returns require proof of purchase at customer service. Specific return barcodes can also be used.
Are there any nearby amenities or points of interest around Lowe's in Rio Rancho?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key key and locksmith services for key duplication, and gas stations like Shell and Speedway for fueling and convenience store needs.
What recreational or fitness venues are near Lowe's Home Improvement in Rio Rancho?
Nearby recreational spots include The McDermott Athletic Center, APEX Fitness gym, CrossFit Rio Rancho, and the Blades Multiplex Arenas which offer activities such as skating, sports, and fitness classes.
Are there educational institutions close to Lowe's in Rio Rancho?
Yes, nearby schools include Ernest Stapleton Elementary School, Shining Stars Preschool, and Rio Rancho Middle School, serving various educational needs in the community.
What languages are supported at Lowe's Home Improvement in Rio Rancho?
Lowe's supports English and Spanish, with in-store translation services available for other languages to assist customers.
Brand Certified Facts from Lowe's Home Improvement
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