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At Home The Home Decor & Holiday Superstore storefront
Brand Certified

At Home

4.3
(169 reviews)

Business Details

(505) 600-4070
https://www.athome.com/store/new-mexico-albuquerque-nw/

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods StoreAt Home
Discover At Home in Albuquerque, NM. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
3400 Calle Cuervo NW, Albuquerque, NM
87114-8002, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

4.3
169 reviews
5 stars
109
4 stars
29
3 stars
11
2 stars
6
1 star
14
  • HC
    H. Santiago - CSW, MBA, CPSW
    Aug 2, 2026
    5.0
    Fantastic customer service.
  • KW
    Karen Welch
    Jul 22, 2026
    5.0
    Favorite affordable home goods shopping in Albuquerque.
  • TM
    Tammy madden
    Jul 10, 2026
    5.0
    The Westside store in Albuquerque is exemplary in their customer service!!
  • JM
    Joseph Martinez
    Jul 3, 2026
    5.0
    Great Staff very friendly... Store was well organized and clean
  • NS
    Nicole Sauceda
    Jun 20, 2026
    1.0
    I had one of the worst customer service experiences at this At Home location. The manager stayed hidden in the back instead of coming out to help resolve an issue that employees clearly couldn’t handle. When customers ask for a manager, the expectation is that they actually come out and assist—not avoid the situation altogether. To make matters worse, the coupons they advertise when you sign up for their store credit card were apparently unusable for my purchase, despite that being a major selling point of the card. It felt misleading and like a bait-and-switch. On top of that, they wouldn’t allow any alternative payment option if I wanted to receive the credit card promotion, leaving me feeling pressured into using only their credit card. The lack of communication, unwillingness to help, and poor customer service made what should have been a simple shopping trip incredibly frustrating. A manager who refuses to address customer concerns and policies that seem designed to confuse customers are not a good look. I won’t be returning, and I certainly won’t recommend this store to anyone looking for honest customer service.

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.

Brand Certified Facts from At Home

This information is certified by At Home and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 09, 2026Yext Knowledge Graph
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