Question 1

HOW LONG DO MOST POOL RENOVATIONS TAKE?

Accepted Answer

Tri-State Pools has an outstanding reputation for being well managed.  Once we start a project our goal is to proceed without delay until completed.  For example, a simple resurfacing takes 3-5 days.  Total replacement of coping, tile and interior plaster takes 7-10 days.  Complete renovations inclusive of new tile, coping, interior plaster, new pool deck, new equipment & plumbing normally takes 3-4 weeks.  Fast, efficient and top quality work.

Question 2

DO I NEED PERMITS TO RENOVATE MY POOL?

Accepted Answer

Most pool renovations do not require permits.  If your renovation project includes replacement of your pool deck or electrical work, permits would be required.  No worries though; we handle everything.  All permit applications are executed by us.

Question 3

DO YOU PROVIDE WARRANTIES?

Accepted Answer

ABSOLUTELY!  Tri-State offers the best warranty coverage in the industry.  A comprehensive written warranty is provided with every Renovation Contract.  All warranties are computerized for easy retrieval should the need arise.  Remember, Tri-State has been in business for over 43 years.  While other companies come and go, we will continue to stand behind our work.  Longevity & experience matters.

Question 4

DOES TRI-STATE OFFER POOL OPENING/CLOSING & EMERGENCY SERVICE?

Accepted Answer

Although we do not provide these services directly, we have developed a “Service Referral Network” with some of the areas best pool service companies.  We work closely with our network partners to provide you with a seamless transition from project completion to pool start-up & maintenance.

Question 5

DOES TRI-STATE DO SMALL REPAIRS?

Accepted Answer

Yes and no.  We typically do small repairs during our slower period in July & August.  During the peak months we don’t have the additional man power to handle small repairs.  If the July or August time frame works for you, please send small repair requests directly to dan@tristatepools.biz.  To expedite, please attach a few pictures of the areas needing repair.

Question 6

How long do most pool renovations take at Tri-State Pools, Inc.?

Accepted Answer

Simple resurfacing projects typically take 3-5 days; total replacement of coping, tile, and plaster takes 7-10 days; and complete renovations including deck, equipment, and plumbing take 3-4 weeks.

Question 7

Do I need permits to renovate my pool with Tri-State Pools, Inc.?

Accepted Answer

Most pool renovations do not require permits. However, if your project includes replacing your pool deck or doing electrical work, permits will be required and Tri-State handles all permit applications for you.

Question 8

Does Tri-State Pools, Inc. provide warranties on their pool renovation services?

Accepted Answer

Yes, they offer comprehensive written warranties with every renovation contract, backed by over 40 years of experience and computerized record keeping for easy retrieval.

Question 9

Does Tri-State Pools, Inc. offer pool opening, closing, or emergency services?

Accepted Answer

They do not provide these services directly but have a referral network with top pool service companies to ensure seamless pool start-up and maintenance after project completion.

Question 10

Can Tri-State Pools, Inc. perform small pool repairs?

Accepted Answer

Small repairs are generally handled during July and August when business is slower. Requests can be emailed with pictures to dan@tristatepools.biz for scheduling during this period.

Question 11

Where is Tri-State Pools, Inc. located and which area do they serve?

Accepted Answer

They are located at 50 Galesi Dr, Suite #7, Wayne, NJ 07470, and provide services to Bergen County, NJ.

Question 12

What are the business hours of Tri-State Pools, Inc.?

Accepted Answer

They are open Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. The business is closed on Sundays.

Question 13

How can nearby transportation services help customers visit Tri-State Pools, Inc.?

Accepted Answer

Nearby services like Boom Boom Medical Transportation, Luxury Ride USA, Nutley Limo, EZ Limo, and Excellent Limousine and Livery offer various transportation and limousine options that can help customers conveniently get to Tri-State Pools' location in Wayne, NJ.

Question 14

What nearby beauty and spa services can customers explore when visiting Tri-State Pools, Inc.?

Accepted Answer

Customers can visit nearby beauty and spa businesses such as Tropicana Beauty, So Vain Hair Boutique, She Lashed Me, and Natalie’s Place to enjoy relaxation and beauty treatments before or after their appointment with Tri-State Pools.

Question 15

Are there any nearby recreational or entertainment venues around Tri-State Pools, Inc.?

Accepted Answer

Yes, nearby venues include Last Minute Escape (sports and recreation), Exit Strategy (arts and entertainment), Go Time Games (escape rooms and concerts), and Luminique Events Group (event planning and concert venue), offering customers additional activities in the area.

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