This profile is uncertified and using publicly sourced data
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Business Details
About
Hot Tub Store
HealthMate Hot Tubs, LLC is a family owned & operated business in the hot tub, swim spa & now sauna industry since 1998.
We’re committed to excellence, integrity, and most importantly you! We’re grateful to say we have a large hot tub, swim spa & sauna family of over 5,000 customers in the Tri-State area. Our passion for what we do is the reason we have a long standing 5 star reputation in the industry.
We have the best display of the worlds #1 selling hot tub swim spa, sauna & cold plunge brands and offer a full range of accessories, chemicals, services, surrounds, and more! At all times, we have over 35 models on display to help you find the perfect at home wellness product for your backyard staycation dream.
Our mission is to pro
Location
Hours
Monday10:00 AM - 5:00 PM
Tuesday10:00 AM - 5:00 PM
Wednesday10:00 AM - 5:00 PM
Thursday10:00 AM - 5:00 PM
Friday10:00 AM - 5:00 PM
Saturday10:00 AM - 5:00 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.