Raymour & Flanigan Furniture and Mattress Store

Reviews

• VS

  Virginia Singh

  6 days ago
  5.0
  This is our third time purchasing from the outlet and the service still remains outstanding. Love the attention to detail and customer service provided. The furniture is top notch and they provided us the best deal possible with guaranteed delivery date.
• RP

  Rohit parikh

  May 11, 2026
  5.0
  We have great purchase experience with Cymone. She has explained nicely regarding our new Dinning table. Overall we have great experience during purchase of our new Dinning Table. We like to recommend Raymour and Flanigan to our friends and family. You have lots of varieties of furniture to select with better price and discount.
• FB

  Fred Berkowitz

  May 7, 2026
  5.0
  The sales person was very helpful and he knew the products very well. He found us a couch that was in stock and perfect for our room. Also, the price was surprisingly low. I will update this review after we take delivery and lived with the couch for awhile.
• RR

  Rocco Romeo

  Apr 26, 2026
  5.0
  Stopped in the Raymour on Rte 10 in East hanover was greeted by a sales associate named Lisa Pugliese me and my wife told Linda what we were looking for and she steered us in the right direction . Lisa was very knowledgeable, friendly and pleasant to deal with Lisa made our shopping very easy . I have bought alot of furniture in the past at Raymour n they always treat you right 5 stars....
• MS

  Marc Schwartz

  Apr 13, 2026
  1.0
  I believe this is the first Google review I have ever written, but I've been compelled to through what has been a truly awful experience with this specific Raymour & Flanigan location (and more broadly R&F as well). Like, this has been a uniquely terrible experience. We worked with Judy to purchase a mattress back in November. Mattress is great, that is not the problem here. There are many problems. First, after specifically telling Judy we did not want a power base with our mattress, we were charged for one and were sent one along with our mattress. Of course I did not sign for the base, but it took two months and multiple calls hemming and hawing before the refund finally went through. But that was just the beginning. We placed a significant deposit on the mattress and financed the rest through R&F's financing set up. DO NOT DO THIS! Since financing, there have been two separate charges of over $2,000 placed on my finance plan for purchases I DID NOT MAKE. OVER $4,400 IN CHARGES AGAINST MY CREDIT THROUGH NO PURCHASES OF MY OWN. I have make six calls over a month to get these charges removed, but NOBODY can find them. They have no idea what I am talking about. I have called the credit service they use, spoken with R&F customer service and spoken with three different representatives at this specific (East Hanover) location. Nobody has any idea where these charges came from and have been NO HELP at all in getting them removed. At one point I received an email saying an initial $2,000+ charge would be refunded, but instead, that same charge was CHARGED AGAIN to my account. And after spending an hour on the phone trying to get this resolved today, still NOTHING from their team aside from "we've sent an email to our charging company to find out more information." IT HAS BEEN A MONTH WITH NO UPDATES AND MORE THAN $4,000 IN GHOST CHARGES AGAINST MY CREDIT. Again, a truly, uniquely awful experience with Raymour & Flanigan and this location. Never again. Highly, highly recommend anyone interested in making a significant purchase go elsewhere. Awful.

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