Raymour & Flanigan Furniture and Mattress Store

Reviews

• BS

  Ben Sky

  1 day ago
  3.0
  Overpriced furniture made of wood particles for the most part, they must be doing something right because there are many of them but unless it's a floor sample I almost never buy here.
• KD

  Karen D

  2 days ago
  5.0
  I love Raymour and Flanagan! You always have what I’m looking for, in this case a denim living room set and a storage bedroom set. The quality of the furniture is outstanding as usual. Thank you to Dan our salesman!
• CK

  Cindy Kling

  May 10, 2026
  1.0
  Buyer beware! I had a problem with a recliner, I bought a service contract and they did not call me back after 8 times. Andrew also told me he would call me about 6 weeks after the chair got delivered and that never happened. The chair completely broke I had to throw it away and had to go somewhere else to buy a recliner. I went into the store and I spoke to a female manager and she said she can credit my del fee but apparently she couldn't give me correspondence on it for some reason. Of course she couldn't bc she did not. The credit card company does not see a credit and Im going to get hit with 6 months worth of financing charges bc I cant pay the full balance off bc I dont know how much the credit is and bc they switched credit card companies. So me waiting around for a credit hasn't happened. Then they said they will give me a $75 store credit but only have 6 months to use it. Guess what, I haven't received that either. Why am I shocked. Why would I want a store credit when all everyone does is lie. This whole thing has been very frustrating and I have been more than patient and kind even when I went in there to complain. Maybe if I went in there yelling and screaming maybe they would have helped me better. Please just buyer beware especially if you are going in there alone with no one else on your end to help you. They took advantage of a woman by herself.
• AB

  Alyson Boyne

  Apr 27, 2026
  5.0
  I recently purchased the Briarwood sofa with assistance from Ann Marie. She was lovely to work with, knowledgeable, and was not pushy at all. I was hesitant on ordering a sofa based off of a color swatch (suede so soft, hydra) but it ended up being beautiful and feels high quality at a reasonable price. I am happy with the purchase and experience and will be back in the future.
• BB

  Brian Barrett

  Apr 13, 2026
  5.0
  An excellent experience! Upon walking into the Brick, NJ showroom…we were cordially greeted by Joe Marelli. Joe is a friendly, respectful and courteous gentleman. When we told him we just wanted to browse…he quickly and clearly described the layout of the showroom and what the price placards represented. Specifically how the different color placard indicated items on sale. He then melted away and allowed us to stroll around and take our time. Whenever we had a question, Joe came right over and answered every concern. He then pulled back which allowed us to discuss in private. Joe never tried to sell! He was so respectful and patient. No steering us in different directions…only showing things we specifically asked for accompanied by additional choices. Again…it was amazing how he never pushed, never over-explained, and especially, never pushed for a sale. In the end, we bought a couch, a television console, a dining set and two end tables. The prices were reasonable and every item had sale dollars off. We are very satisfied with our choices especially because we were able to take our time, discuss among ourselves…and walk virtually every inch of the showroom without interruption. Joe is a wonderful person and a truly exceptional representative of Raymour and Flanigan. We are happy to have met him!

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