Raymour & Flanigan Furniture and Mattress Store

Reviews

• JV

  John Vanasco

  2 days ago
  5.0
  Our sales man Gussiepe Scafa was wonderful he was very patient and helpful. He took his time with us and went over all the options made sure we got our discounts .We are very happy with our purchase and very happy with the pleasant atmosphere of the people in the store
• LC

  Linda Chiarella

  Aug 14, 2026
  5.0
  Went to Raymour and Flannigan with Mom to get her a new lift chair.. We saw our family friend Greg Beverage, who helped us fine the right chair for mom. . I love how everyone there is so professional , but most importantly how they treated Mom .. everywhere we go she collects new kids lol ... They made mom laugh and feel great about her purchase... Thank you so much Greg Beverage and Craig Noir... We will definitely be back for new furniture for our new living room when we find out next forever home
• CC

  Chris Chasey

  Aug 11, 2026
  5.0
  I had a wonderful experience at Raymour & Flanigan! Jonathan was extremely helpful, friendly, and professional throughout the entire process. He was patient, answered all of my questions, and made sure I found exactly what I was looking for. I really appreciate how easy and comfortable he made the experience. I would definitely recommend Jonathan to anyone shopping at Raymour & Flanigan!
• CS

  Cindy Simoes

  Aug 5, 2026
  5.0
  HUGE. Shout out to William @Raymour and Flanagan in Brick! No pressure, honest salesperson & truly a wonderful experience! Delivery was also a success: arrived on time, the app made it extremely easy to know exactly when my furniture would be delivered, it was within the timeframe given to me the day prior & I received a phone call when they were on their way! I will DEFINITELY return for any future furniture needs & recommend highly to others! THANKS kindly to William, the delivery team & Raymour and Flanagan for a job well done! 👏👏👏👏👏👏👏👏👏👏 So happy with my purchase!
• HR

  Hunter Roy

  Jul 17, 2026
  1.0
  If I could leave 0 stars I would. This is mainly a complaint and an issue with the "manager" named John at this location. He was as rude as anyone I have ever dealt with in customer service and I am still in shock at how terribly I was treated. I purchased a coffee table in the Rockaway Store but we were told by that store we could have it picked up in the Brick location fully built. When I arrived to pick up the coffee table, I was met in the back by the manager named John. He pulled out the coffee table and it was still in the box. I said to him that I was told by the Rockaway store that it would be built for us. He then said "Oh no we never do pickups as fully built", as if I was supposed to know that as a customer when I was told by another store it was an option. I then asked if he could help me with getting this resolved somehow since he told me I had to take it up with the other store. I am not making this up, the next thing he says to me is "Well, I can give you a phone", with the most incredibly rude attitude!!! I literally could not believe he said that to me I walked out of the back and went into the mains tore to speak to a manager. Come to find out he is supposed to be the manager! Maybe he realized what he said was wrong but still with attitude he called the other store and they decided to deliver it to me. The entire time he was INCREDIBLY rude to me and made me feel like it was my fault that I had the wrong expectations that were set by the other store. The Rockaway store even said they did not know that Brick did not allow for buildable pick-ups. I will never go to this location again and I highly encourage everyone stay away from this store and John at the Brick location. Just absolute terrible customer service and completely ruined my day and experience with Raymour & Flanigan. I will never and I mean never buy anything else from this company again and I will make sure none of my friends and family do either.

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