Originated in 1989, Stephen C Barlow is a third-generation New England woodworker who takes pride in carrying on the tradition of excellence passed down to him. His wife, Cheryl, joined him in 1997. She has worked in customer service all her life and puts her talents to work here as co-owner.
"I have been interested in woodworking since I was a boy and learn to appreciate the beauty of natural wood by spending time with my grandfather in his shop. It is part of who I am; I knew at a very young age that this is what I was meant to do. I love what I do and take pride in my craft. It is amazing to work all day doing something I enjoy knowing that my pieces will bring joy to people's lives for generations to come." ~S.C.Barlow
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.