Alpine Chimney Sweep is a family owned and operated business since 1986 when Ray and Patricia Fraser started the company in Omaha. As the family history tells it, Patricia ran the company on 3”x5” note cards using the phone book and giant maps of the Omaha area to organize where she was sending Ray for that next day’s work.
Over the years, four of their children and two of their nieces have owned and operated iterations of Alpine Chimney Sweep across the Midwest. Today it is Ray and Patricia’s daughter Janie who continues to run the family chimney sweeping business. She operates in the Omaha area, Des Moines area, and Joplin area. Janie's great-nephew Alex - 4th generation chimney sweep - is her lead technician in the Omaha area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.