In 1990, Small Engine Specialists, Inc. "opened shop" with the idea of providing only top-of-the-line outdoor power equipment, as well as unparalleled customer service. Thirty years later, this idea has most certainly become reality, as SES has built a strong reputation as the place to go for outdoor power equipment. And it is precisely this philosophy of providing quality products and service after the sale that has allowed the small, family-owned business to flourish despite the increasingly competitive climate of the big mass merchants. While the box stores may offer an attractive sale price on a riding lawn mower, the discriminating consumer knows that the old adage "You get what you pay for" still holds true.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.