Furniture Row

Reviews

• GS

  Gayle Simpson

  1 day ago
  5.0
  Great customer service Mason was very good explaining the purchase and the product looking forward to seeing my new table and chairs . 🥰
• MW

  Marilyn Warriner

  2 days ago
  5.0
  It was very pleasant. There was no pressure to buy but when I did need help it was very knowledgeable and the salesperson was helpful in funding what would work for me.
• SH

  Shelley Howard

  Jun 7, 2026
  5.0
  Gavin Ekstein helped me. He was very friendly and knowledgeable. He told me several options on financing and also sold me on the All Away kit. Answered my questions and concerns I had. The sale was awesome. Buy one recliner get 2nd 50% off. Looking forward to my new furniture.
• JT

  Jessie Thompson

  May 25, 2026
  5.0
  The service and professionalism here is awesome. I’ve bought from here on several occasions- two being situations where I needed something specific that I could take home or have delivered the same day for family members coming home after major surgeries. The help we received was par none, they have more available and in stock than any other store in town and we shopped them all. Quick and convenient transaction time without pushiness on the sales side. Very appreciative of them! Highly recommend.
• ME

  Mike Espin

  May 21, 2026
  5.0
  We walked into Furniture Row searching for something very specific due to unavoidable circumstances, and honestly didn’t expect to find it. We were visiting from out of state because of a family emergency and had very limited time. Gavin greeted us and asked how he could help. After explaining what we needed, he immediately guided us throughout the store, showing us several great options. He was incredible — extremely knowledgeable about every item we looked at and remarkably patient as we continued receiving phone calls related to the family emergency. After narrowing down our choice, we decided to quickly check Slumberland before making a final decision, but we returned within 30 minutes. When we came back, two employees were in the process of swapping out the recliner we intended to purchase for a different item. Gavin’s manager, Marcus, even took me to the back and onto the delivery truck so I could take one last look and snap a picture since the recliner was being delivered directly to a nursing home. Once we returned to Gavin, the purchasing and checkout process was smooth and stress-free, despite me having to pause several times to coordinate delivery instructions and contact information with the nursing home. In short, both Gavin and Marcus were exceptional. Their knowledge, patience, professionalism, and personalities made a stressful situation so much easier. I highly recommend working with either of them

Frequently Asked Questions About Furniture Row