Lowe's Home Improvement

Reviews

• LP

  Lauren Peezy

  Aug 12, 2026
  5.0
  Sean and Luis were very helpful. Luis was enthusiastic to help and did all the things correctly while doing his job and helping us out. Joe was helpful until we told him what we were looking for & doubted they would be “allowed to do that”, hah. He probably should have asked a coworker for assistance or if they can cut as many smaller pieces of wood that we needed. Might need some more training for him on the lumber side. :)
• AH

  Aaron Holte

  Jul 30, 2026
  1.0
  Did 6 laps around the whole store without a single employee asking if I needed assistance. Wasn't addressed until I made a purchase at the self checkout. The lovely machine thanked me for my purchase. What a joke.
• BB

  Bren

  Jul 28, 2026
  5.0
  Had what I went to there for - lumber. I always end up finding great deals on things I didn't know I needed. I just wanted them. Lol
• CC

  Caleb

  Jul 25, 2026
  1.0
  There is a profound difference between standard retail security and treating every paying customer like a suspect in a criminal lineup. By installing Flock Safety Automated License Plate Recognition (ALPR) cameras at the entrance to their parking lot, this establishment has aggressively crossed that line. I came here to buy a few things, not to have my vehicle logged, time-stamped, and fed into a sprawling national surveillance dragnet. If you are a customer here, you need to understand exactly what you are driving into.
• TN

  Traveling Noni

  Jul 8, 2026
  1.0
  I had never shopped at a Lowe's before and I certainly won't ever shop there again. When placing my order online, I checked the box that said NO ASSEMBLY. I drove more than an hour from out of state to the store. Upon arrival I was met by a person who instantly seemed bothered that I did not push a cart up to the pick up register so she ran off to get one. I expected my smaller items bagged, and everything on a flat cart, including a Pit Boss grill in a box. She loaded the individual items in the cart, then she pushed out a fully assembled Pit Boss grill. I asked who couldn't read directions that we request NO ASSEMBLY. My husband asked for a screwdriver to remove a few parts to make this fully assembled huge grill fit in the back end of my car. You would have thought he was asking her to disassemble the grill herself. No way was she going to track down a simple screwdriver from the pick up counter or the service desk, nor was this woman going to send either of the 2 guys to track a screwdriver for us. Her solution was to return the item completely. Knowing it would take days to have the money put back on my bank card I said "no, all somebody had to do was follow the simple instructions that I was required to fill out when I placed my order online". My husband went through the entire store until he found the isle with screwdrivers. Not everybody owns a truck, that is why I clicked the box for NO ASSEMBLY. The woman at that point claimed that I was yelling at her & demeaning her. I was floored, I never even raises my voice. I had no reason to. When I pushed back I told her if I was really yelling, everybody in the store would know. My husband did come back with the screwdriver. I asked him if he heard me yelling. He said no and asked if she handed over a screwdriver. I told him she claimed I was yelling at her. He looked at the woman and said "if she was yelling I and everybody in the store would have heard it". And he was right! Everybody would have heard me. He took off a large side piece of the grill and he and another person wheeled the grill out. In the meantime I went to self checkout right next to the pick up desk to pay for an item I had in my hand. A nice young man came over and asked how I was & if I found everything I needed. I asked him if he could hear me yelling at anybody in the store. He said he heard nobody yelling at all. Imagine that a woman claimed I was yelling at her yet nobody heard a thing. I was simply 20 feet away from the pick up desk. When did it become ok to treat customers badly?! Everything would have gone smoothly had she just handed over a screwdriver from the get go. Needless to say, I wasn't even handed a paid store receipt and had to call Lowe's to get a paid store receipt with the store number on it to register the grill. Never will we shop at Lowe's again.

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