Extra Space Storage

Reviews

• PF

  Patricia Frederick

  4 days ago
  5.0
  I want to take a moment and share my experience at Extra Space Storage. We were in a pickle and needed a climate controlled unit in a hurry! How fortunate we were to meet with Ray. She was so helpful, knowledgeable, professional and very friendly. This made the process smooth and so convenient. Extra Storage Space is clean and tidy. I'm very pleased with our storage unit. Thank you Ray!
• SS

  Steve Suek

  Jun 30, 2026
  5.0
  The staff was extremely friendly and helpful on move-in day. Nick was attentive and walked me through everything in great detail. The building and unit were clean, bright, and cool. Very convenient and easy move in.
• CJ

  Calvin J

  Jun 18, 2026
  5.0
  Staff was very friendly and helpful and made absolutely sure I knew where to go for my unit and how to access it. Subscribing was also quick and easy. Highly recommend.
• HH

  Hunter Hayes

  Jun 17, 2026
  1.0
  Cons: They increased the rental price of our unit by over 50% after just 3 months of renting with them! We basically were harassed to leave a good review our first week or two renting here, several different messages and emails and asking in person. We went to our unit 3 different times to put stuff away and 2 of those times there were cops responding to a call in the area, making it feel unsafe. Pros: they are pretty units
• KS

  karrischober3 schober

  Jun 10, 2026
  1.0
  Be aware amount will change every few months and I don’t mean it gets cheaper. I am on Social Security. I get one check a month. My due date is on the 29th why I do not know I have pleaded with them to change it to the 5th and they will for a few months then it goes back to the 29th but the issue is I get charged a late fee by the 5th so instead of them working with me to change my due date to the fifth, they continue to charge me a late fee every few months. The real problem is when they charge me 2 late fees for 1 month. So like I said, my bill is due on the 29th. I asked them once again to change it from the 29th to the 5th. Sure just pay $27 now on the 29th and the remaining amount $48 on the 5th. OK that’s fine because $60 +15 late fees is $75. So $75 minus the $27 I just paid on the 29th leaves $48. So I noticed they didn’t take the $48 out of my account on the 5th so I go online to pay the $48 remaining balance and it’s now $63. Why because 48+15= 63. So that’s another $15 late fee. But that’s not what they said. They said that was to change my due date from the 29th to the 5th. Since common sense and basic math doesn’t exist anymore. They say it’s the system because I guess it’s easier to blame it on a computer system then having common sense and doing basic math was too much for them. It was easier to say it’s the system. . I’m on Social Security. I get one check a month. Nothing in that store is really valuable It’s just sentimental items that have been in my family for many many years going back to my great, great, great grandmother and father. I live at a state getting medical treatment and never once have they offered to work with me mind you I have three kids as well. I don’t expect anything for free. I don’t even expect or won’t pity like I said it’s basic map. How do you get charged a late fee 2 times in 1 month. $60(monthly)+ $15(latefee)=$75 $75-27(pd29th)=$48(remaining bal) $48+$15(2latefee)=$63(pd 10th bc they never took out my account on 5th) $27(pd27th)+$63=$90(total pd) I have a $60 unit $15+$15=$30 ($15late fees) $60+$30=$90 I don’t mind paying a late fee 1 time but not 2 Times in 1 month. It doesn’t add up, make it make sense, math ain’t mathing

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