Aptive Pest Control

Reviews

• SH

  susan hawkins

  Aug 19, 2026
  2.0
  I was a bit confused by everything. Andrew did call me and explained things. But I’m still not fully convinced that I made the right decision. The young men, both were very polite and respectful. But, the treatment was very quick and I have a big yard and several outbuildings. Also I was told I’d get an email yesterday, but there was no email. Hopefully I will see it in my email this evening when I check. Like I said, not convinced I made the right decision, just praying to God I did.
• JR

  Jose Rengifo

  Aug 15, 2026
  1.0
  Very disappointing experience I had a very bad experience with Aptive. The service did not work well for my property, and I felt the cost was far too high for the results. When I decided to cancel, I found the cancellation process very difficult and frustrating. After discontinuing the service, I was charged a $199 early cancellation fee because I had not completed the 24-month agreement. I understand that contracts have terms, but the overall experience—from the service itself to the cancellation process—was extremely disappointing. I would not recommend Aptive based on my experience.
• RM

  Rachel Merritts

  Aug 13, 2026
  1.0
  I wouldn't even give one star on this company. I was told from the rep when signing up I would only be charged when they came to spray. June 25 a tech texted and said he was 30 minutes out. I stayed outside for 2.5hrs working in the yard. When I looked at my phone I had a text message from the tech stating what all he had done. I was like absolutely not, he never came. I emailed and called never getting a reply. They were scheduled to come out yesterday and I cancelled the appointment. They then turned around and charged me again. Twice for no service. I have had nothing but issues with this company since I signed up for service. And I do plan on cancelling ALL services and will not be paying a $200 cancellation fee. I have know problem taking it to small claims court. I come with all receipts and messages.
• MK

  Max kaewtong

  Aug 5, 2026
  1.0
  After using their service for over a year, I decided it was no longer worth paying $89 a month. They only came out once a month, and each visit took about five minutes to spray around my half-acre property and fence. Despite that, we continued to deal with fleas, ticks, and other insects around our house and yard. When I called to cancel, Tyler repeatedly ignored my request and instead tried convincing me to stay by offering to lower my payment to $40 a month and saying they would use better products to prove their service was worth it. That alone showed me just how much they had been overcharging. What should have been a simple two-minute cancellation call turned into more than ten minutes of frustrating customer service. The poor service during that phone call was the final straw for me. If I could give them zero stars, I would.
• OF

  Oklahoma Sonners Fan

  Aug 3, 2026
  5.0
  Great sales team! I had one of your sales representatives stop by my house just a few minutes ago, and he was outstanding. He was extremely knowledgeable about everything your company offers and answered every one of our questions with confidence. He also made the conversation personal by noticing I was an Oklahoma Sooners fan. We ended up talking about sports, and he shared stories about him and his dad being Texas Longhorns fans. He even showed me pictures from the Texas vs. Ohio State game, which made the interaction feel genuine and enjoyable. He definitely won us over, and I'm now a customer. My wife and I are usually very difficult to convince when it comes to door-to-door sales, but we're new to the area and had already been thinking about finding a company that offered these services. It almost felt like perfect timing when he showed up at our door. He representedee your company exceptionally well, and we're looking forward to being customers. Great job!

Frequently Asked Questions About Aptive Pest Control