Brand Certified
Lowe's Home Improvement
4.1(2184 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1230 N. Brightleaf Boulevard, Smithfield, NC
27577, United States
Certified by Lowe's Home Improvement • May 17, 2026
(919) 934-6666
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NC-Smithfield/0647?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-647-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Smithfield, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Lowe's Home Improvement
1230 N. Brightleaf Boulevard, Smithfield, NC
27577, United States
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,184 reviews
5 stars
1,201
4 stars
503
3 stars
182
2 stars
87
1 star
211
- EAElizabeth Abioro3 days ago1.0I came in today to reload a Lowe's gift card that I purchased in store a few days ago. On the website and through Lowe's corporate customer service, you can reload Lowe's store physical gift cards. I walked in, went to customer service where you do returns and there was on associate helping out a customer. Common sense would dictate that another associate should help out with the customer service line is going out the door and the customer being helped is taking 30 minutes for their problems. I went to a regular cash register and the associate immediately told me to go back to customer service because they said that you can't reload physical gift cards. Well, if you CAN'T, then why did I have to go to Lowe's.com, pull up their gift cards FAQ, and in English, black letters said you can reload physical, Lowe's store gift cards if you have purchased them in store. I had to physically show multiple associates on my phone, for THEIR company that it can be done. They literally shrugged their shoulders and said I don't know how to do it instead of figuring out the problem. I giving a at this gift card and going to Home Depot. Additionally, the assistant store manager said, and I quote, "It's fine you leave us a negative review." Well, here you go! You're welcome! ☺️
- AWAnn Welsh6 days ago5.0Very well stocked on what we needed. Friendly and knowledgeable staff at self checkout
- RSRusty SmithMay 5, 20263.0Second trip in a few weeks where I was my own customer service rep at the store. I asked where the 42 gallon plastic contractor bags were. Two different customer service employees told me they didn't have any in stock. I found them in three different locations before I left the store. Checkout was ridiculous once again. I didn't want to bog down the contractor checkout with five 5/8x6x8 deck boards trash bags and deck screws, plus that line was nine customers deep. So I reluctantly went to the retail check out which (as always) was closed to end up in the self checkout line which was eleven people deep. I'll have enough sense in the future to go to ACE Hardware who still values quality customer service.
- JBJ BillingsApr 28, 20261.0Make sure you check every single tag on the boards when picking them out, they'll try to charge you double for "premium" boards that are mixed in with the basics. I tried to talk to a manager about it but they didn't even come talk to me so here I am. I wish there was another home improvement store close because this place doesn't care anymore. Rating specifically of the manager on duty 4/28/26 1:30pm
- KLKristin LuptonApr 26, 20265.0With 2 hours before closing, we received exceptional help from Austin, Mason, and Gabriel in the garden section. They had to get the fork lift, took their time and managed to get a huge pallet of fencing off the top shelf for us. We are very grateful for their help today and not give up on getting the pallet down for us.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Smithfield, NC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing essentials, grills, lumber, outdoor and gardening equipment, home décor, and more.
What are the store hours for Lowe's Home Improvement in Smithfield?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement in Smithfield offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent when your order status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can start returns via your Order History, and in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are installation services available at Lowe's Smithfield?
Yes, Lowe's provides a variety of installation services including appliances, blinds, cabinets, flooring, lighting, decking, and more to assist with your projects.
What nearby food options are available around Lowe's Home Improvement in Smithfield, NC?
Nearby you can find several dining options such as Little Caesars Pizza, Papa John's Pizza, McDonald's, Hardee's, Applebee's Grill + Bar, and Smithfield's Chicken 'N Bar-B-Q, ideal for a meal before or after your visit to Lowe's.
Are there nearby automotive services when visiting Lowe's in Smithfield?
Yes, nearby automotive services include Murphy Express and Murphy USA gas stations, American Pride Xpress Car Wash, and several car dealers like Jeep and Deacon Jones Cadillac.
What nearby health and wellness facilities are close to Lowe's Home Improvement?
Close to Lowe's, you can find MainStreet Family Care emergency room, Eyecare Centers, Planet Fitness gym, and various community services like LifeSpring NC.
Brand Certified Facts from Lowe's Home Improvement
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