Aaron's

Reviews

• TW

  Tameka Welch

  Sep 10, 2026
  1.0
  Bill is very rude and has a bad attitude they keep calling me because I didn't have the money to pay for my lease agreement I told Bill up front to work with before I got furniture and appliances he got a staff member to call me on his week of vacation to talk to me and she was rude and had a bad attitude and even threatened me that had got the courts involved the management and staff has changed and this will be my last time getting anything through Aaron's and I will pay off my bill
• JB

  Jessica Brown

  Sep 5, 2026
  1.0
  Save yourself hassle, go to Rent a Center! I ordered a pre used washer when the two guys brought it here, it didn’t have any directions. They did not level it. They said it in the spot where it belonged and plugged it up and said oh well just play with it and figure it out. When I turned it on it was just throwing a code a code to clear the drain filter, which is regular maintenance that you do to it every 50 washes just the same as you would when you empty out your filter for your dryer no difference I did it, and apparently when they had brought the washer to me, it was full of water, so all of this water went into my kitchen floor. I called them and the girl on the phone acted like it was no big deal so I made a formal complaint the guy Bill called me up a week later and said I’m so sorry this happened. I will get someone over there tomorrow to take some pictures and I will handle a few payments for you for all your troubles. I really do apologize. Well I said what time tomorrow? He replied we will call you, next day came he never showed up a week goes by no word I re-email at least two more times that I have not heard back from this man. He finally calls back and said oh I’m sorry I dropped the ball. I didn’t show up. Sorry I’ll be there tomorrow. We will call on the way, tomorrow came. He didn’t show up the next day came he didn’t show up finally somebody else showed up at my doorstep without even calling days after he was supposed to have already came he took his pictures he left. The insurance adjuster called me and wanted to say well if they sent it off to the place to get fixed then this is probably not gonna be covered under this claim really why not obviously if they did send it off the person who worked on it did not do their job or it would have been cleaned and NOT missing the black lint filter needed, but this needs to fall back on someone and it’s not me. So it come time for my payment. Aaron called me for it. I told the girl I was told some of my payments would be handled because of my inconvenience she puts me on the phone with Mr. Bill. He wants to act like he never said it! One thing I cannot stand is a liar and when you are in customer service and you’re gonna lie to your customers, you better believe they are not gonna be happy, I said a cuss word during our phone conversation which then he turned it around to stop cussing me, sir. I’m not cussing you. Anybody can go back and listen to the phone message! This man child was talking over me. I’d hate to see how he treats his mama He didn’t wanna listen and hear me out. He wanted to keep saying you shouldn’t have worked on it yourself. You should’ve called for maintenance. Why would I have to call for it to be maintenance when it is something as simple as cleaning a filter out do you want me to call you every 50 loads to come out here and clear it you want me to call you every load to come clear my dryer vent. It’s the same purpose this man is rude obviously knows nothing about his products or customer service. He does not belong with customer service and I have been using Aarons for a long time and I have spent a lot of money at Aarons but I can guarantee you I will never use them again. Hope you have the day you deserve Little Bill. And if you look at all of these reviews going on for years, Bill seems to be the subject of them all so why is this child still working at a big boy business?
• LB

  Linda Bowen

  Jun 30, 2026
  1.0
  The store manger Bill has cussed me and hung up on me not once but 3 times contacted Corporate all 3 times and nothing was said or done about this situation never again and I am telling all my familyand friends
• JG

  Justin Godfrey

  Apr 23, 2026
  1.0
  I will no longer be purchasing in any items from this location or from aaron's period. I purchased a love seat from them and we didn't get to enjoy it at all. Things kept breaking on the on the loveseat. My wife couldn't even put her legs up.And it's a reclining loveseat. I leaned back and my seat, and it broke. The stitching even came out and the bar that's underneath it was totally bent. The guy that came out to fix, it showed it to me and said it would be three weeks before he can do anything. I am not happy at all.They did issue a one month refund. But I feel i'm entitled to more. My bank is telling me they sent the.Refund, but they're not releasing the funds. Don't purchase anything from the store. To post this review, I had to give one star. I don't feel that you guys deserve any stars
• TF

  Tad F.

  Aug 16, 2019
  4.0
  Pretty good looking store, good selections.

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