Question 1

Does Urban Pothos sell potting soil?

Accepted Answer

Urban Pothos offers an extensive range of soils to meet your plant care needs. Our selection includes premium artisanal mixes from various small brands, suitable for all types of houseplants. For those who prefer customization, our Soil Bar provides the components necessary to create your own high-quality potting mix. Custom soil blends from the Soil Bar are priced by weight.

Question 2

Can I return a plant after I've purchased it?

Accepted Answer

Urban Pothos does not accept plant returns or provide refunds or exchanges for purchased plants. This policy is in place because we cannot verify the conditions in which the plant was kept after leaving our shop. However, if you experience issues such as pests, disease, or fungal problems within 7 days of purchase, we will replace the plant with one of equivalent value. Beyond this 7-day period, no returns, exchanges, or refunds are offered for plants.

Question 3

When should I repot my plant?

Accepted Answer

The need for repotting is primarily determined by root growth rather than a specific timeline. Signs that indicate it's time to repot include roots emerging from the bottom of the pot, a dense network of roots (possibly encircling the root ball) when the plant is removed from its pot, soil that doesn't retain water effectively, or unexpected yellowing of leaves.

Question 4

Can I re-pot my plants at Urban Pothos?

Accepted Answer

While Urban Pothos provides all necessary supplies for repotting, we do not allow customers to repot plants in our stores. However, we do offer a professional repotting service for those who prefer to have this task handled by our experienced staff.

Question 5

What plants are pet-friendly?

Accepted Answer

Most houseplants have some level of toxicity to dogs and cats. We strongly advise against all varieties of lilies for pet owners. For pet-safe options, consider peperomias, calatheas, marantas, and pilea. To assist our customers, Urban Pothos identifies all pet-friendly plants with a paw print symbol for easy recognition.

Question 6

How often should I water my cactus?

Accepted Answer

Generally, cacti require watering only once per month, which aligns with their native habitat's infrequent rainfall. However, certain species such as Christmas, Thanksgiving, and Easter cacti are exceptions. These forest-dwelling cacti have higher water requirements and need more frequent watering.

Question 7

How can I increase the humidity for my plants?

Accepted Answer

Several methods can be employed to increase humidity for plants. These include using pebble trays or humidifiers, placing plants in groups, and regularly misting or showering your plants.

Question 8

Is air conditioning and heating bad for my plants?

Accepted Answer

While HVAC systems maintain comfortable temperatures for humans, they can negatively impact houseplants. Air conditioning and heating units circulate dry air, which reduces humidity and can dehydrate plants. Using a humidifier can benefit both you and your plants in this environment.

Question 9

Why are my plant's leaves yellowing?

Accepted Answer

Leaf yellowing in plants can be attributed to various factors. These may include nutrient deficiencies, pest infestations, inadequate lighting, improper watering practices, unsuitable temperatures, or drainage issues.

Question 10

Are Calatheas difficult plants to care for?

Accepted Answer

Calatheas are often considered challenging due to their specific requirements. While their basic care needs are similar to many other plants, Calatheas distinguish themselves by their high humidity demands. Meeting this humidity requirement is key to successfully growing Calatheas.

Question 11

Does Urban Pothos Houseplant Shop sell potting soil and what options are available?

Accepted Answer

Urban Pothos offers an extensive range of potting soils including premium artisanal mixes from various small brands suitable for all types of houseplants. They also have a Soil Bar where you can create custom soil blends priced by weight.

Question 12

What is Urban Pothos' return policy on purchased plants?

Accepted Answer

Plants cannot be returned or refunded after purchase due to inability to verify care conditions. However, if pests, disease, or fungal problems occur within 7 days, they will replace the plant with one of equivalent value. No returns or refunds beyond 7 days.

Question 13

When should I repot my plant from Urban Pothos?

Accepted Answer

Repotting depends on root growth signs like roots emerging from pot bottoms, dense root networks, soil not retaining water, or yellowing leaves rather than a fixed timeline.

Question 14

Does Urban Pothos offer repotting services?

Accepted Answer

Urban Pothos does not allow customer repotting in-store but offers professional repotting service handled by their experienced staff.

Question 15

Which plants sold at Urban Pothos are pet-friendly?

Accepted Answer

Most houseplants have some toxicity to pets. Urban Pothos advises against lilies but recommends peperomias, calatheas, marantas, and pilea as pet-safe plants, identified in store with a paw print symbol.

Question 16

How often should I water cacti purchased from Urban Pothos?

Accepted Answer

Most cacti require watering once a month except forest-dwelling species like Christmas, Thanksgiving, and Easter cacti which need more frequent watering.

Question 17

How can I increase humidity for my plants from Urban Pothos?

Accepted Answer

Increasing humidity can be done via pebble trays, humidifiers, grouping plants together, or regularly misting or showering them.

Question 18

How can nearby places like Little Rey Raleigh or Andia’s Homemade Ice Cream benefit my visit to Urban Pothos?

Accepted Answer

After shopping for plants at Urban Pothos, you can enjoy delicious meals at Little Rey Raleigh, a Mexican taco restaurant, or indulge in sweet treats at Andia’s Homemade Ice Cream, both conveniently nearby for a pleasant outing.

Question 19

Are there fitness options near Urban Pothos if I want to stay active after shopping?

Accepted Answer

Yes, nearby gyms such as [solidcore] and Fitness Concepts offer opportunities to get a workout in after visiting Urban Pothos, adding balance to your plant shopping day.

Question 20

How can nearby event planning services like Curated Events Raleigh assist me after a visit to Urban Pothos?

Accepted Answer

If you plan to host an event, Curated Events Raleigh nearby can help with event planning, rentals, and party supplies, making it easy to complement your plant purchases with stylish event decor.

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