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The Original Mattress Factory

About

Mattress Store
The Original Mattress Factory offers high-quality mattresses at a factory-direct price. Our mattresses and box springs are hand build at our local factory and sold directly to you in our own stores. That means you can get a better mattress at a better price compared to mainstream mattress brands. And we provide a no-pressure mattress shopping experience. We offer two-sided, flippable mattresses made with the highest-quality materials. Our mattresses pair with our real, flexing box springs that act as a shock absorber for the mattress, improving long-term comfort and durability. We also offer custom mattresses in unique sizes for RVs, campers, boats, antique beds, and more. The Original Mattress Factory an employee-owned company.

Location

The Original Mattress Factory
5220 Capital Blvd, Raleigh, NC
27616, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.