Lowe's Home Improvement

Reviews

• KK

  killa killa

  4 days ago
  1.0
  If you go to Lowe's on Capital beware there boxing broken leaking tubs and refusing to return them
• MB

  Maria Barriga

  4 days ago
  5.0
  Yassem was extremely helpful and attentive. He knew exactly where to find what I was looking for. He helped me take plywood all the way to my car without me even asking. I’m very happy I came to this location!
• JB

  James Brown

  6 days ago
  1.0
  You need a job where you don’t need to know anything apply to this Lowe’s. I stop 3 associates and every last one of them told me idk. Just walking around with vest on clueless.
• LW

  Ls W

  May 1, 2026
  1.0
  Poor management and lack of follow up and follow through. If you've purchased an appliance from this Raleigh Capital Blvd store and have an authorized manufacturer warranty replacement to be processed...You will get nothing but the run around and no follow up nor follow through by their management team. We have been back and forth between Lowes and the Manufacturer. The manufacturer makes it seem the process is easy. Every representative, every supervisor, and IF you even get to speak to a manger all have said different ways they have to process the warrantied appliance. We have emailed the info from the manufacturer to Lowes for assistance with the authorization and we have not received any follow up replies via email, let alone over the phone. No one seems to know how to do it or want to do it, because we are given different instructions each time, but no confirmation we will be able to have have our appliance taken back per manufacturer and a new appliance ordered through Lowes. I feel they really do not want to honor the manufacturer warranty. We have been into the store multiple times to get our appliance replaced per the manufacturers instructions and we still have no success with Lowes since Dec 2025. We will be now be working with the manufacturer directly and going to a different Lowes...never wanting to step foot in this Lowes again!
• CA

  Cody A

  Apr 23, 2026
  1.0
  Lowe’s as a whole is an absolute joke. I’ve spent thousands over the past year renovating my home. Last week I had lumber delivered. Over 110 pieces. 67 pieces were damaged or unusable. I asked for replacements. They came. 32 pieces were damaged or unusable. They were supposed to pickup the damaged and unusable pieces. Never came. Spoke to the ASM Alex, he placed an order for a few additional replacements which still haven’t come. All the damaged pieces are laying in my front yard. Management won’t help. Corporate won’t help. No one cares. No one has any integrity or desire to treat humans with basic dignity or respect. I wouldn’t recommend Lowe’s to my worst enemy. This has been a week long nightmare and I’m absolutely at my wits end. Edit: I reached out to customer service and got no where. Of course. All they wanted to do was point me to the store. No responsibility.

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