BED BATH & BEYOND + The Container Store

Reviews

• IQ

  Ian Q

  5 days ago
  1.0
  I’ve been a long time big spender at container store… mostly because I install my own elfa shelving. Last time I went in 3 ladies were working and the one by the elfa counter was clearly not listening to me as I asked for clothes hanging bar to match 2 24” and a 18” shelve so naturally 66” hanging bar. She proceeded to if ore me and bring up plans of mine from multiple years past. Ultimately cut a wall bracket not a clothes hanging bar. I spent maybe 1.5 hours waiting patiently gently and never received what I needed. Folks, you can make cuts on your own if you have a simple cut tool. Paying for install is a waste of money and the current help they have at the container store is awful. Long time customer, disappointed in recent staffing. Customer support just isn’t there, they make you feel like you are bothering them. Ordered the parts to the store, not sure why they only hold it for 6 days. Never again.
• MN

  Matheus Neves

  Jul 24, 2026
  1.0
  Had 4 employees, maybe 6 people in the store. I waited 30 minutes for a receipt. Customer service a 2 at best
• MC

  Monica C

  Jul 19, 2026
  3.0
  I love the Container Store and pondered rating it great vs. good. However, I was in the store for over 30 minutes, and no one on staff asked if I needed any assistance. I had several walk by me, more than once, but no one asked. When I went to the register, the person there was super, super nice. They're always super nice at the register, so this was no different. The rest of the staff will also smile and be friendly. I started to mention that there was no help, but decided not to because the lady at the register was extra helpful and answered all my questions. She even wrote down the name of the product I could not find and shared what she knew about the boxes. I will go back. The place is always clean, organized, and very welcoming. If I ask, I know they would've assisted. Just a little disappointed that I would have to initiate the assistance.
• SS

  Shaun Syrop

  May 26, 2026
  5.0
  I will say that all the Associates, especially in associate by the name of Maria who helped me assemble a laundry cart today 526 out of the goodness of her heart how much I truly appreciate her going above and beyond the call of duty and she deserves to be recognized for this. Go see Maria if you ever need any help.
• DB

  Dubbia Bee

  May 7, 2026
  4.0
  If u need a specific type and size container u can't find elsewhere, this is ur place. They had bed bath and beyond coupons. They r currently restructuring but containers will still be a large part of the stores inventory. They also have a closet design center.

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