Brand Certified
Lowe's Home Improvement
4.1(2030 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1224 Burkemont Avenue, Morganton, NC
28655, United States
Certified by Lowe's Home Improvement • May 17, 2026
(828) 433-1102
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NC-Morganton/1097?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-1097-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Morganton, NC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.1
2,030 reviews
5 stars
1,109
4 stars
474
3 stars
181
2 stars
85
1 star
181
- JHJulie Haydin3 days ago5.0Very well staffed and super friendly cashiers today! Love that I can bring my dog shopping.
- DWDelbert Warner4 days ago3.0I wish that I could rate this Lowe's better. I drove 30 minutes to get there after calling to let them know that I was coming to pickup a specific item. When I arrived I spent over 20 minutes waiting for someone to get me the item that I came to get. I pushed the call button around 3 times and listened to the message saying that I needed assistance. The man who finally helped me did a great job. He was knowledgeable and helpful. It seems obvious to me that this Lowe's is under staffed. The other employees that I saw and asked for assistance were not able to help me on that department for some reason.
- JSjoseph SinclairMay 4, 20262.0Can only give you two stars, buying process was ok but delivery service sucks. Was to be reimbursed the delivery fee because of the failed delivery date and still have not processed the reimbursement. Company does not do what they say. Corporate monster who don't give a crap about their customers
- LJlaurie jonesApr 28, 20261.0Horrible customer service
- MBMarcus BrzostowskiApr 12, 20262.0Ordered new range and microwave online through Lowe's with both to be installed and delivered together on same date. Made sure both items were available and confirmed delivery date for both. Received confirmation the evening before delivery date that the range was set for delivery, but nothing regarding the microwave. Inquired immediately the morning of delivery and was informed a 3rd party installer would contact me regarding setting up a delivery/install date. There was no indication when ordering online a 3rd party would be doing the install, especially on a different date then promised. Big inconvenience for someone who travels for a living and at the mercy of having to arrange for someone to be present when not at home Poor customer service on the part of Lowes when they simply respond with "sorry, you will have to wait on 3rd party to arrange a delivery date"
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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