Brand Certified
Lowe's Home Improvement
4.2(1352 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1427 Yadkinville Road, Mocksville, NC
27028, United States
Certified by Lowe's Home Improvement • May 17, 2026
(336) 936-2560
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NC-Mocksville/2575
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Mocksville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.2
1,352 reviews
5 stars
843
4 stars
247
3 stars
110
2 stars
41
1 star
111
- SCSteve ChurchMay 12, 20261.0Could you make looking for things any harder! I use to put in what I want and it came up. Like plumbing and fine what o want. Not now.
- JAJoe AtkinsonApr 21, 20262.0This Lowes needs some improvements. The lack of customer service is appalling. I had 4 e,mployees walk away from me when I was asking for help. The 5th one told me it wasn't his department and I needed to find someone else. The 6th was a commercial lumber guy that works in the back and he went out of his way to help me. That doesn't make up for the others though. The store is unkept floors are dirty for a hardware store. Don't even go to the bathrooms. I wont be going back to that store.
- GJGhost Firearms Training JacksonApr 3, 20261.0Absolutely AWFUL! Scheduled a delivery, truck broke down, rescheduled it for the next day between eight and noon. Received a call from the driver that same day saying he was pulling up to my house. Waited outside for 15 minutes, he called back and was in the wrong town. So delivery would be as schedule for the next day. I took off work to wait for the delivery, received an email that they went and rescheduled it for the next day Which was a Saturday and I am not here on the weekends. Cold customer service explained what happened and that I needed to delivery today. The girl on the phone was extremely rude and said she was gonna cancel my order. Deliver it today as promised. I asked for a manager, manager was just as bad. They're only response as well then cancel the order. There's nothing we can do. I absolutely hate dealing with this company.!!!!!!!!! I Thought my local store would be helpful, but they were not at all ZERO STARS!!!
- SWSarah W.Mar 21, 20261.0We just spent $1k on fencing and the manager couldn't be bothered to find help from his employees for my husband to load. He may have ended up loading more than he paid for because of it. Maybe don't be a lazy slob or sad excuse of customer service. We had to make 2 trips and asked that the 2nd load be ready and someone to help, yet he failed again. 2 opportunities to be great and you failed.
- DHDennis HamiltonMar 15, 20265.0Always have what I'm looking for
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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