Affordable Pools

Reviews

• HB

  Helen Benrud

  Jul 8, 2024
  5.0
  Ken put our pool in 17 years ago and did a phenomenal job! I would 💯 recommend Affordable Pools, plus their customer service is awesome too! Ken is also a very honest and kind man.
• MM

  mary mullaley

  Jun 7, 2020
  5.0
  Okay
• AS

  Alyssa Stoffer

  May 14, 2019
  1.0
  I would not recommend this company. The liner was replaced on my pool just fine. But the communication or lack there of has been awful. We hired an outside lead detection company to come out to determine where a leak is post the liner install. Its in the light they installed after doing the liner. I've been instructed by their office manager not to call the office because I was rude. So my husband called to try and get answers and he was greeted with unprofessional attitude. My renters have also tried to get a clear answer on what work was done pertaining to the bottom drain and they were given a different answer then my husband. Its a complete mess and a total waste of our time and money. Updated-12/28 -Funny that “thou shall not lie” isn’t part of your “Christian values”. We took your company to small claims court over 18 months ago and WON. You can keep your false narrative but I’ll keep telling everyone to stay away from your company.
• VM

  Victoria McIvor

  Jun 21, 2017
  1.0
  Contacted them in February now it's June and the work was finally completed. My liner was ordered and replaced no problem but the concrete to get fixed is where my trouble began. I had to call them and ask them when the work was going to be done. They never called me without being prompted to explain anything going on, until I asked for a discount for the inconvenience is when I got an explanation and them saying no we can't come off the price. They said the concrete guy was in the hospital for two weeks and with the rain they couldn't get it done faster. My thing is there was plenty of days between march and may to come finish the job but what really upset me is no explanation for anything until I ask for them to come down in price! They should've contacted me and explained to me during the process but they didn't. His daughter took off a hundred for the inconvenience but not her father ken. She understood I was upset and took off what she could which I am thankful but her father was like sorry my guy was in the hospital for two weeks and there was rain so I can't come down on the price. Mind you they had since march after the liner to finish. How many days is that? Exactly, I will never consult them again or recommend them. Very poor costumer service. But they got a star because that's the lowest choice and because of the daughter. Thank you for the discount and I apologize for being so angry in the store. It wasn't you just the whole situation.
• SH

  Shawn Holmes

  Jan 11, 2017
  5.0
  Great company! I would refer him to anyone he was very willing to work with us and fast! The owner is very hands on every step of the way