Brand Certified
Tempur-Pedic Flagship Store
4.9(1,169 reviews)
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Business Details
4400 Sharon Road, Charlotte, NC
28211, United States
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
(704) 366-6252
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
https://www.tempurpedic.com/tempur-pedic-stores/tempur-pedic-southpark/
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
About
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Mattress StoreBedding StoreBedroom Furniture StoreTempur Sealy International Inc.
Visit our Tempur‑Pedic® Flagship Store to shop Tempur‑Pedic® mattresses, adjustable bases, pillows, and bedding. Our sleep experts offer personalized, one‑on‑one consultations to help you find your ideal sleep solution. Experience Tempur‑Pedic® like never before—visit us today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Hours
Certified by Tempur-Pedic Flagship Store • Jul 05, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.9
1,169 reviews
5 stars
1,131
4 stars17
3 stars2
2 stars3
1 star16
- AAAponi4 days ago5.0Keysha is super accommodating and showed us a great experience with the LuxeBreeze bed and pillow! The memory foam material is amazing!!
- IFIan FloresJul 3, 20265.0Keysha was so helpful! She did an amazing job at assessing what pillow would work for us. If you haven't yet you should check this store out in South Park!
- ABApril B.Jun 30, 20265.0Breonna Hunt was the perfect sales person. She greeted me with a warm smile, and was very professional. Although, I already knew what I wanted, she explained the different settings and prepped the mattress so that I could feel the differences. She was also very patient and accommodating!
- LSlisa scopinichJun 25, 20265.0Five stars for customer service. I bought a Tempur-Pedic mattress here, and both Keysha and Bree were amazing to deal with. They were patient, highly knowledgeable, and extremely informative throughout the process. They also made sure I got the best price available. Excellent experience and highly recommended with with Bree and Keysha
- MOMoriah OmoleJun 15, 20265.0Highly recommend! We worked with Bree at the flagship store, who was professional, patient, and made the whole process easy. We didn't feel pressured at all while choosing our mattress. The delivery was great too. The setup and haul-away were completed in under 30 minutes. An excellent experience from start to finish.
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress purchased at the Flagship Store?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. Ensure your bed frame is flat and solid with adequate center support.
How will my new mattress be delivered if I order from the Tempur-Pedic Flagship Store?
Most Tempur-Pedic mattresses are delivered with free White Glove service, where the mattress is set up and the packaging removed. The TEMPUR-Cloud model ships compressed for self-setup and does not include White Glove delivery.
What differentiates the Medium and Medium Hybrid mattress feels offered at the Tempur-Pedic Flagship Store?
Medium Hybrid mattresses combine TEMPUR® material with a coil system for added responsiveness and a slightly softer feel compared to the traditional Medium non-hybrid mattresses made entirely of TEMPUR® material.
Does the Tempur-Pedic Flagship Store offer custom mattresses for RVs, boats, or other unique spaces?
Yes, they provide custom mattress options through an authorized partner. You can call 888-811-5053 to discuss your custom dimensions with a Sleep Expert.
Can I get replacement covers for my Tempur-Pedic mattress at the Flagship Store?
Yes, replacement covers for mattresses with removable covers are available. For current models, you can order online or consult in-store Sleep Guides for older models.
What are the Tempur-Pedic Flagship Store's operating hours?
The store is open Monday to Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM.
What payment options are accepted at the Tempur-Pedic Flagship Store?
They accept American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, MasterCard, and Visa.
How can I reach the Tempur-Pedic Flagship Store if I have questions?
You can call the store at +1 704-366-6252 for assistance from their sleep experts.
Are there any nearby places I can visit before or after shopping at the Tempur-Pedic Flagship Store in SouthPark Mall?
Yes, you can visit nearby stores such as Aritzia for women's clothing, Blue Nile for jewelry shopping, and The Cheesecake Factory for dining, all conveniently located around SouthPark Mall.
How can nearby stores like Vans and The North Face enhance my shopping experience at the Tempur-Pedic Flagship Store?
While shopping for mattresses, you can also explore Vans for shoes and The North Face for outdoor gear, making your visit to SouthPark Mall a diverse shopping experience.
Is there a coffee shop nearby where I can relax before or after visiting the Tempur-Pedic Flagship Store?
Yes, Starbucks is located nearby within SouthPark Mall, providing a convenient place to enjoy a coffee before or after your mattress shopping trip.
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