Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Explore offerings from Extra Space Storage on 9601 Monroe Rd in Charlotte, with popular services available at this location.
8468 Services
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Services
Self Storage
Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).
Online Payments
Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.
Packing & Moving Supplies
Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!
Climate Controlling
Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.
Covered Loading Bay
A covered loading bay is a large loading area with a roof. These covered bays simplify the loading and unloading process at Extra Space Storage by shielding our customers from sun, rain, wind, and other elements.
Package Placement
Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!
Deliveries Accepted
Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.
Contactless Rental
Extra Space Storage offers contactless rental, allowing customers to reserve storage units without person-to-person contact. Our employees can help you find a storage solution through email or over the phone. Customers can also conveniently rent units, sign leases, and process payments online.
Military Discount
Members of the military can receive a military discount at some of our Extra Space Storage locations. Contact us today to learn more!
Wide Drive Aisles
Wide-drive aisles provide plenty of space for larger vehicles and moving trucks to get in and out of Extra Space Storage when accessing outdoor and drive-up storage units.
Solar Power
Extra Space Storage has solar installations at over 400 facilities to improve our sustainability efforts and reduce our consumption. Our solar power initiative is one of the many reasons why Extra Space Storage is the highest-rated self storage company in the U.S. for sustainability.
Reviews
4.9
1,374 reviews
5 stars
1,286
4 stars
49
3 stars11
2 stars4
1 star
24
WS
WhosTheFairest Beauty Styling
Jun 22, 2026
5.0
I currently have three units rented, this morning I needed help but wasn't able to find proper assistance at the facility. So I drove to a different location to ask for customer service information, however the employee, Tuuli, said she'd be more than happy to resolve my issues. She was very friendly, patient and thorough. Even though my units are not at her location. Excellent customer service.
AD
Ashley D
Jun 19, 2026
1.0
don't fall for their pricing, they will end up tripling what you pay for your unit over time- once you've moved all of your stuff into a unit and it would be too inconvenient or impossible to move it out into a different storage facility. started with a rate of $70 in november 2025, after a few months it has increased to $109 in january 2026, and now they are upping the rate again (for the same unit our stuff has been in for less than a year) to $189 in july 2026. we were assured by the person we spoke to initially that the initial rate given is what we would be paying "for the rest of the year"- i guess they meant for 2025 (nice white lie for sales sake). but now it has almost tripled over 9 months- we are taking our stuff out of our unit before the next price increase a month from now.
MC
Millicent Cleavenger
Jun 13, 2026
5.0
Loved walking in and talking to a human! Great help from Tuuli & John at the front desk! Storage space seems so great!
ES
Erick Shaw
Jun 11, 2026
5.0
Amazing customer service, and real helpful hands on. Jack was a pleasure to work with. Would definitely recommend people to use this storage service to anyone.
DJ
Derrick Johnson
Jun 11, 2026
4.0
Extra Space Storage had has a reasonable price for the unit that I need also I like the fact that there isn't 24-hour access which gives me a peace of mind that funny activity may take place after hours and also has insurance
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents near Sardis Patio, Matthews, Oxford Hunt, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Monroe Rd and Sardis Rd N
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the operating hours for Extra Space Storage on Monroe Rd?
Extra Space Storage on 9601 Monroe Rd in Charlotte, NC is open every day from 6:00 AM to 10:00 PM.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled units for temperature-sensitive belongings.
Are there indoor storage options available at Extra Space Storage?
Yes, indoor storage units are available, providing an enclosed and protected space to store your belongings, separating them from outdoor elements.
What types of moving and packing supplies can I purchase at Extra Space Storage?
Extra Space Storage offers boxes, moving and packing supplies both online and at the facility to assist with your storage needs.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/1000000356.
Is there a manager on-site at Extra Space Storage to assist customers?
Yes, there is an on-site resident manager to help with your storage needs and provide assistance during office hours.
What are the payment options accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for your convenience.
What are some nearby places I can visit before or after using the storage facility?
You can enjoy a coffee or smoothie at Burr & Berry Coffee or Creighton's Deli, grab groceries at Harris Teeter, or relax with ice cream from Kona Snow or TCBY, all located near Extra Space Storage.
Are there any nearby banks or ATMs close to Extra Space Storage?
Yes, First National Bank ATM, Chase ATM, and Coinme currency exchange services are conveniently located near the storage facility.
What nearby services can help with moving or personal care around Extra Space Storage?
Nearby, you'll find Aarushi Salon and Salon Salon for beauty and hair services, as well as AKM Locksmith Charlotte NC for locksmith services, making it easy to prepare for your move or daily needs.
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