Brand Certified
Extra Space Storage
5.0(76 reviews)
Certified by Extra Space Storage • May 17, 2026
Business Details
12421 Sam Neely Rd, Charlotte, NC
28278, United States
Certified by Extra Space Storage • May 17, 2026
(980) 983-0699
Certified by Extra Space Storage • May 17, 2026
https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/6812/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • May 17, 2026
About
Certified by Extra Space Storage • May 17, 2026
Self-Storage FacilityPublic StorageMoving Supply Store
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Details
- Credit cardAvailable
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Location
Certified by Extra Space Storage • May 17, 2026
Hours
Certified by Extra Space Storage • May 17, 2026
Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 6:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
7/4/20269:00 AM - 5:30 PM
11/26/20269:30 AM - 6:00 PM
12/25/20269:30 AM - 6:00 PM
1/1/20279:30 AM - 6:00 PM
Reviews
5.0
76 reviews
5 stars
75
4 stars1
3 stars0
2 stars0
1 star0
- PNPhelan Nkfum1 day ago5.0Excellent service! Cody was very helpful getting me set up with exactly the unit I needed. He was very transparent on pricing and ensured I had all the information I needed to move in.
- LWLaQuisha WilliamsMay 13, 20265.0Cody is always such a pleasure. He is understanding and caring and very respectful. Great Customer service is rare and Cody does his job well!!!
- KKKayMay 9, 20265.0Absolutely love this location! Well kept and clean. I was moving out of my storage and forgot my keys at home. I went to the office it was closed but had a be right back sign. It’s 12 I figured they went to lunch. I called to see what time they will be back, that way I could run some errands and then return when they get there. Someone answer and said they are at a different location but can meet here in 10 mins. So I agreed and Kody came just as promised! He was very nice and super helpful! Great customer service skills! Would recommend this place to anyone!
- AJAlexandra JohnsonMay 7, 20265.0This place is absolutely incredible for storage. The manager, Cody was so professional and kind to work with. He didn’t try to upsell me on anything just listened to my needs and found the perfect unit for me. I love how the place is clean, quiet and feels really safe. I would highly recommend this ExtraSpace to everyone!
- SBSheresse BApr 26, 20265.0I had a great experience with this storage facility. What really stood out was the customer service. Cody was extremely helpful, friendly, and knowledgeable. He took the time to answer all of my questions. It’s clear he genuinely cares about helping customers and making the experience easy. I would definitely recommend this storage facility to anyone looking for a reliable and well-run place to store their items.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Charlotte residents of Steele Creek, Palisades, Griers Fork, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Sam Neely Rd and Steele Creek Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage's gate access hours are from 6:00 AM to 10:00 PM every day of the week.
What are the office hours at Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities including this one offer climate-controlled storage units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at their local facilities.
Where is Extra Space Storage located?
It is located at 12421 Sam Neely Rd, Charlotte, NC 28278, near the intersection of Sam Neely Rd and Steele Creek Rd.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Do they provide boat and vehicle storage at Extra Space Storage?
Yes, they offer outdoor, covered, and indoor storage for boats, as well as vehicle and RV storage options.
What nearby self-storage facilities are located near Extra Space Storage?
Nearby self-storage options include SafeNest Storage - Steele Creek and J F Lomma storage facility, which customers can consider for comparison or additional storage needs.
Are there any nearby places where I can get packing supplies?
Atlantic Packaging near Extra Space Storage offers packing supplies, making it convenient to pick up materials for your storage needs.
What recreational spots are near Extra Space Storage for visitors to check out?
Planters Walk Pool and Peaceful Dragon gym are nearby places where customers can relax or workout before or after handling their storage needs.
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