Location.com logo
Extra Space Storage
Brand Certified

Extra Space Storage

4.9
(1,201 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Extra Space Storage
5801 W WT Harris Blvd, Charlotte, NC
28269, United States

Hours

Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday6:00 AM - 10:00 PM
11/26/20266:00 AM - 10:00 PM
12/25/20266:00 AM - 10:00 PM
7/4/20276:00 AM - 10:00 PM
7/5/20276:00 AM - 10:00 PM

Products & Services

1 list · 12 items

Explore offerings from Extra Space Storage on 5801 W WT Harris Blvd in Charlotte, with popular services available at this location.

8618 Services

12 items

Services

Self Storage

Extra Space Storage offers a wide range of secure self storage solutions for residential and commercial needs. Our storage units are rented on a month-to-month basis and come in a variety of sizes from 5x5 to 10x30 (with additional sizing available).

Online Payments

Extra Space Storage makes it easy to pay your storage rental bill online. Simply log into your account to access statements, make a payment, and more. You can make one-time online payments or even set up recurring payments.

Packing & Moving Supplies

Extra Space Storage sells packing and moving supplies like boxes, bubble wrap, packing tape, rope, moving kits, and more. We have all of the moving supplies you need for a successful move!

Drive Up Access

Drive-up access units at Extra Space Storage allow you to pull your vehicle directly next to your storage unit to easily load and unload items. Some locations even allow drive-up units to be used for vehicle storage for cars, motorcycles, and more.

Climate Controlling

Climate control at Extra Space Storage can help protect sensitive items from extreme temperatures. These units typically stay between 55 and 80 degrees year-round.

Electronic Gate Access

Extra Space Storage facilities with electronic gate access have a main gate or door that can only be opened with a code entered on an electronic keypad. Each customer is given a unique access code, allowing managers to see who's coming and going at all times.

On-Site Resident Manager

Extra Space Storage strives to provide a safe storage environment. That's why we have on-site resident managers! An on-site resident manager lives on the facility property to be available in case of an emergency and keep a close eye on our customers' units.

Package Placement

Extra Space Storage facilities can accept package deliveries on behalf of customers. For more information about package acceptance and placement, contact our team!

Deliveries Accepted

Some Extra Space Storage locations allow deliveries to be accepted. With delivery acceptance, a staff member will be available to accept your mail and keep it in a secure place until you pick it up.

Wide Drive Aisles

Wide-drive aisles provide plenty of space for larger vehicles and moving trucks to get in and out of Extra Space Storage when accessing outdoor and drive-up storage units.

Solar Power

Extra Space Storage has solar installations at over 400 facilities to improve our sustainability efforts and reduce our consumption. Our solar power initiative is one of the many reasons why Extra Space Storage is the highest-rated self storage company in the U.S. for sustainability.

Kiosk

Kiosks allow you to lease a storage unit and manage your account when it’s most convenient for you. These are available for customers who prefer no contact or can’t get to an Extra Space Storage office during business hours.

Reviews

4.9
1,201 reviews
5 stars
1,143
4 stars
31
3 stars
6
2 stars
3
1 star
18
  • AJ
    Anthony & Jasmine Jefferson
    Aug 17, 2026
    5.0
    I came into this morning frustrated because I lost my key but thankfully Taylor was there with great customer service and helped me my lock out. 5 Stars — Taylor Deserves ALL the Praise! I cannot say enough about the incredible service I received from Taylor at Extra Space Storage. I was having an issue getting into my lock, and what could have easily turned into a frustrating situation was handled with an absolutely ridiculous level of urgency, professionalism, and care. Taylor jumped into action immediately. She was responsive, patient, knowledgeable, and genuinely determined to get the issue resolved. She didn’t just give me a “that’s not my problem” type of answer—she took ownership and made sure I was taken care of. Taylor is the kind of person who makes you remember why great customer service matters. She went ABOVE AND BEYOND, and honestly, Extra Space Storage needs about 17 more Taylors. If management is reading this: GIVE TAYLOR HER FLOWERS. She represents the company exceptionally well and deserves to be recognized for the way she treats customers. Taylor, thank you for coming through when I needed help. You made what could have been a major headache feel easy. Absolutely phenomenal service. If you’re storing your stuff here, you’re in good hands. And if you get Taylor? You hit the jackpot.
  • TG
    Tiesha Gaymon
    Aug 13, 2026
    5.0
    I had such a great experience at this storage facility! Taylor was absolutely amazing and provided excellent customer service from start to finish. She was friendly, patient, knowledgeable, and made the entire process quick and easy. It’s always refreshing to come across someone who genuinely cares about helping customers. Taylor definitely made my experience a positive one. Highly recommend!
  • CM
    Cheryl McConer
    Aug 12, 2026
    5.0
    Professional informative. Taylor assisted me with lock issue! Great pleasant customer service
  • WM
    Wanda Martin
    Aug 8, 2026
    5.0
    Being my first time to use a storage it has been great. Aspen was wonderful the first time I was there putting my things in storage. Taylor was so wonderful when I came back to unload the storage units to move in my apartment, overall I was very satisfied with Extra Storage on West W T Harris and will recommend this place to anyone that is looking for a storage unit. Thanks for every thing you two, God Bless😊👍🏽
  • TT
    TazmaniaLive803
    Jul 13, 2026
    5.0
    Taylor was an exceptional with her guidance in the right storage unit to utilize the priced hours of operation and other suggestions. Thank you for your superb assistance Taylor.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: