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At Home The Home Decor & Holiday Superstore storefront
Brand Certified

At Home

4.2
(291 reviews)

Business Details

(704) 972-2222

About

Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods StoreAt Home
Discover At Home in Charlotte, NC. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

At Home
900 Metropolitan Ave, Charlotte, NC
28204, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 9:00 PM

Reviews

4.2
291 reviews
5 stars
184
4 stars
50
3 stars
15
2 stars
10
1 star
32
  • JA
    Josie Acevedo
    Sep 22, 2026
    5.0
    The store has a beautiful and great selection.
  • LB
    Lori Baldauf
    Sep 15, 2026
    5.0
    The staff at this location is always friendly, helpful and available for assistance!
  • BH
    Bill H
    Aug 28, 2026
    5.0
    Lots and lots of great furniture for every room of your house. Most of the price to extremely reasonably. There are stand-up glass covered add a round register. There are many different places that have obviously been researched and priced accordingly ( expensive) I did not inquire about will and dealing for a better price. They have gone the way of goodwill, Value Village Salvation Army. The research and items price and charged accordingly. If your reseller and take your time and look you can always find pieces they missed, purchase and make a profit. The store has many positives about it upstairs there is an area where you can purchase coffee or whatever and they have table and chairs you can sit and chill check your phone do some work on your laptop. Glassed, for peasant views. I would say definitely worth visiting. Sometimes you don't even know that you needed something until you see it!
  • AA
    Anan Afrida
    Aug 28, 2026
    1.0
    Their same-day free delivery option is horrible. I don’t recommend anyone. I placed my order (mattress, chair etc) in person around 6 pm and they said it’s too late for same day delivery. They told me my order would be picked up next morning. I didn’t receive email next morning. Then I call them again. Instead of helping me, they start yelling at me and refusing to do the delivery for free even though I was eligible for the free option. I call them again during afternoon and then they apologized and picked up my order. When the driver arrived, I asked him what went on and he mentioned the at home store person said someone from the store last night made a mistake of not requesting a pick up for my order. So my order ended up sitting there till noon next day when they eventually requested a pick up for my order. Bottom line is super untrustworthy and unreliable system and impolite store workers.
  • ML
    M. Jamell Lessington
    Aug 23, 2026
    1.0
    Thanks to the store manager, Michelle Williams, I refuse to shop at this store any longer. I attempted to return some towels that changed colors (random reddish orange blotches/patches) after laundering with Gain detergent only prior to use. Without seeing the product or ever seeing/hearing from me, she directed another manager to inform me that there was nothing that could be done. When I asked could I at least speak to Michelle to get a proper explanation, the shift manager told me I’d have to wait until she returned to work 2 days later. I am now the process of handling it through corporate.

Frequently Asked Questions About At Home

What is Insider Perks?

The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!

What is the At Home return policy?

No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s). Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt. We do not provide exchanges. You're welcome to return any unwanted product and purchase new items. We are unable to accept returns on mattresses. We are unable to accept returns of pillows and cushions without all of their tags. We are unable to accept returns of items marked “All Sales Final”. Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store. If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund. While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items. *we allow up to 3 returns without a receipt.

Brand Certified Facts from At Home

This information is certified by At Home and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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