Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreSeasonal Goods StoreAt Home
Discover At Home in Charlotte, NC. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
The staff at this location is always friendly, helpful and available for assistance!
BH
Bill H
Aug 28, 2026
5.0
Lots and lots of great furniture for every room of your house. Most of the price to extremely reasonably. There are stand-up glass covered add a round register. There are many different places that have obviously been researched and priced accordingly ( expensive) I did not inquire about will and dealing for a better price. They have gone the way of goodwill, Value Village Salvation Army. The research and items price and charged accordingly. If your reseller and take your time and look you can always find pieces they missed, purchase and make a profit. The store has many positives about it upstairs there is an area where you can purchase coffee or whatever and they have table and chairs you can sit and chill check your phone do some work on your laptop. Glassed, for peasant views. I would say definitely worth visiting. Sometimes you don't even know that you needed something until you see it!
AA
Anan Afrida
Aug 28, 2026
1.0
Their same-day free delivery option is horrible. I don’t recommend anyone.
I placed my order (mattress, chair etc) in person around 6 pm and they said it’s too late for same day delivery. They told me my order would be picked up next morning. I didn’t receive email next morning. Then I call them again. Instead of helping me, they start yelling at me and refusing to do the delivery for free even though I was eligible for the free option. I call them again during afternoon and then they apologized and picked up my order. When the driver arrived, I asked him what went on and he mentioned the at home store person said someone from the store last night made a mistake of not requesting a pick up for my order. So my order ended up sitting there till noon next day when they eventually requested a pick up for my order.
Bottom line is super untrustworthy and unreliable system and impolite store workers.
ML
M. Jamell Lessington
Aug 23, 2026
1.0
Thanks to the store manager, Michelle Williams, I refuse to shop at this store any longer. I attempted to return some towels that changed colors (random reddish orange blotches/patches) after laundering with Gain detergent only prior to use. Without seeing the product or ever seeing/hearing from me, she directed another manager to inform me that there was nothing that could be done. When I asked could I at least speak to Michelle to get a proper explanation, the shift manager told me I’d have to wait until she returned to work 2 days later. I am now the process of handling it through corporate.
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
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