Brand Certified
Lowe's Home Improvement
3.9(1762 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
1801 Fordham Boulevard, Chapel Hill, NC
27514, United States
Certified by Lowe's Home Improvement • May 17, 2026
(919) 967-3289
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NC-Chapel-Hill/0487?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-487-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Chapel Hill, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
1,762 reviews
5 stars
923
4 stars
365
3 stars
161
2 stars
80
1 star
233
- JAJesus Arias5 days ago5.0I am a local contractor and from time to time I used to buy at lowes but ever since meeting Elma at the pro desk I switched my business from their orange competitor to Lowes because of her. She is awesome and the only reason why I come to Lowes now. Lowes should be proud of her and make sure they don't let her go anywhere because I will probably go back to their competition if she isn't there.
- JIJohn Chaney IIIMay 4, 20264.0They are a bit slow getting things for you so make some time before you go to get material because they always slow at helping you
- TFTribal F.May 3, 20261.0Your delivery through UberEats never works, stop wasting our time and fuel.
- PBParker BeardApr 30, 20265.0The Staff was very friendly and helpful in finding my items I needed to make for a Delivery!
- SWStephen WoodApr 21, 20261.0I am disabled and had 2 doors delivered to me which were highly damaged. I contacted the Lowe's and talked to Caro or Caoe which took her 25 minutes to answer the phone. I asked for the store manager and I was informed that this location they had 7 store mangers. I said I wanted the manger over everyone and again I was informed there was 7 store mangers. Was given all kinds of promises but 2 weeks later still no replacement for these doors and asked this women for a call back which never happened. Because these 2 doors were so damaged and no replacements were sent it was my job to drive all over the place to find the 2 replacement doors and have someone pick them up for me. Again I am disabled and if this is the way they treat me it is horrible. I would never recommend this location to anyone.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Chapel Hill?
You can find products such as appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, plumbing, tools, and more at Lowe's Home Improvement in Chapel Hill.
What are the operating hours of Lowe's Home Improvement in Chapel Hill?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates are sent if the status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
Are there any installation services available at Lowe's Home Improvement?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, doors, windows, HVAC, and more.
What nearby places can I visit when shopping at Lowe's in Chapel Hill?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY for key and locksmith services, and Chapel Hill Tire for automotive services, all within convenient distance of Lowe's.
Is there a medical facility near Lowe's Home Improvement in Chapel Hill for emergencies or health needs?
Yes, UNC Health Care and UNC Hospitals Rehabilitation Therapies are nearby medical centers that provide hospital and rehabilitation services.
Can I find home and garden related services near Lowe's Home Improvement in Chapel Hill?
Yes, nearby places include another Lowe's Home Improvement store, nursery and gardening centers, and Minute Key locksmith services to assist with home needs.
How can visiting nearby media outlets enhance my shopping experience at Lowe's?
Nearby media outlets like Chapel Hill Magazine and The Triangle Weekender can inform you about local events, sales, and home improvement trends, complementing your visit to Lowe's.
Brand Certified Facts from Lowe's Home Improvement
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Certified May 17, 2026Yext Knowledge Graph
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