Aptive Pest Control

Reviews

• AH

  Anahy Hernández

  1 day ago
  1.0
  No recomiendo esta empresa. Un vendedor llegó a mi puerta y me convenció para contratar el servicio. En ese mismo momento tomó los datos de mi tarjeta para procesar el pago. Sin embargo, a los pocos minutos leí las reseñas de la empresa y decidí cancelar inmediatamente. Se lo comuniqué al vendedor aproximadamente cinco minutos después de haber aceptado, y él me aseguró que no habría ningún cargo porque la cancelación fue casi inmediata. Aun así, hoy vi que el cobro sí se realizó. Me parece muy poco profesional cobrar por un servicio que nunca recibí. Esta experiencia confirmó las malas reseñas que había leído. Espero que me reembolsen el dinero cuanto antes y que sean más transparentes con sus clientes.
• SH

  Shawn Hallin

  3 days ago
  2.0
  Not good. Under dosed product and under applied. They'll even spray your yard during a rain storm. Its just not affective at all for me. Its expensive to cancel and they make it hard on you to do so. Thats why ive been stuck with this bad company for over a year. They will come out and reapply every time you complain but its the same under dosed solution so it doesnt even help. Dont sign up!
• CM

  Charlotte Meli

  6 days ago
  1.0
  If I could give Aptive Pest Control less than 1 star I would, this company is a complete waste of time and money. After MANY missed appointments, I finally was able to cancel the service. Having to also pay an early termination fee was incredibly frustrating and I feel was pretty unfair when they have consistently not shown up and haven’t actually completed any services but the initial one. All I have to say is to stay far away from this company.
• JH

  James Henderson

  Jul 2, 2026
  1.0
  Aptive is by far one of the worst pest control services I’ve used. The technicians are friendly and professional, but I’m paying for effective pest control—not a friendly conversation. Since they started treating my property, I’ve actually seen more insects than I did before. It honestly feels like the treatments are encouraging pests rather than eliminating them. I’ve never been so willing to pay a $199 cancellation fee just to end a contract. If you’re considering signing up with Aptive, I recommend doing your research and weighing your options carefully before committing.
• VC

  Victoria Cohen

  Jun 29, 2026
  1.0
  On 5/9, a door-to-door salesperson came to my house and signed me up for an initial pest control service for around $65. I specifically asked if there was any commitment and was told I could cancel at any time. On 5/12, I called to confirm that before the appointment. That’s when I was told there was actually a $175 cancellation fee. Since that was the complete opposite of what I had been told, I canceled the appointment before any service was performed and asked that my account be closed. I was told it had been. On 6/29, I received a text saying a technician was on the way to my house for my appointment. I spent about 30 minutes on the phone explaining that I had canceled weeks earlier. I was then told I would have to pay the $175 cancellation fee, even though the first service had never happened because I canceled beforehand. After going back and forth, they finally agreed to close the account without charging me. I can’t comment on the quality of their pest control because they never serviced my home. My issue was with the sales process and the cancellation. If you decide to use Aptive, make sure you read the contract carefully and get any promises about cancellation in writing.

Frequently Asked Questions About Aptive Pest Control