Brand Certified
Lowe's Home Improvement
4.0(1980 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
89 South Tunnel Road, Asheville, NC
28805, United States
Certified by Lowe's Home Improvement • May 17, 2026
(828) 299-3788
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/NC-Asheville/0617?cm_mmc=lod-_-c-_-lcl-_-awr-_-yxt-_-res-_-617-_-na-_-0-_-0
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Asheville, NC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
4.0
1,980 reviews
5 stars
1,050
4 stars
435
3 stars
179
2 stars
96
1 star
220
- HCHated CHILD1 day ago5.0ABSOLUTELY The Best in the Business when It Comes to POOR CUSTOMER CARE & COMMUNICATION ,,, BOYCOTT this CORPERATATION BECAUSE THEY ARE ALLLLLL THIS WAY. GO TO HOME DEPOT. THEY ARE WAYYYYYYYYYY BETTER THAN LOWES LOW STANDARD CONSUMER CARE !!!!!!
- BLBryson LanierMay 11, 20261.0Worst store to deal with. Late deliveries, terrible communication. We had an order scheduled for Monday. Monday afternoon at 4pm the delivery date was changed to Wednesday with no notification. Called the store and the pro desk hung up on me 3x. Impossible to work with.
- TOTaylor OsborneMay 10, 20262.0The 38 year old white dude working picking up acted very confident that he was doing his job correctly. I ended up having to cancel 4 Uber pickup orders for Lowe’s clients because he felt like arguing with me and he doesn’t understand how his own Lowe’s system works. It’s embarrassing for the store and sad for the Lowe’s customers (on Mother’s Day)
- SRSeth RogersApr 28, 20261.0Placed an in store pickup order the day prior around noon. Recieved a notification that it was ready for pickup around 8 p.m. the next day we arrive around 7 or so to pickup the order. Spoke to the customer service guy at the counter who seemed oblivious to what was going on. He spoke to another guy about getting my order and roughly 30 minutes later they come up front asking if I was the guy for the plywood. (I wasnt) fast forward another 20 minutes or so what im assuming is a manager comes up and gets the process rolling. Im then told shortly after to go to one of the sheds out front that my order is there. Guy who helped me load was super friendly and helpful and got me loaded. Unfortunately, not all the order was there. After going to another section for the rest of my order its finally completed. At this point its been in the hour 15- to hour and 30 min range. Pretty ridiculous for something supposedly ready 24 hours prior
- PBPaul ButlerApr 28, 20261.0Loss Prevention needs to come visit this store. Can’t return an item but I bet someone could walkout with a shirt full of things without being noticed. I looked for another sink faucet and seen 7 employees walking around. None asked if I needed assistance. Some even went down the other aisle to avoid assisting me. I had to rely on AI to answer my questions about products. Honestly it would be better to fire all the worthless employees. I bet someone could walkout with a shower and not be stopped. The employees are in a totally different world. Having conversations with each other. I should apply here and get a job to sit on my thumb all day and do absolutely nothing.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Asheville, NC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Asheville?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on certain holidays.
Does Lowe's in Asheville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
Can I return or exchange items at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return through your order history online. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts several payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby eateries I can visit before or after shopping at Lowe's Asheville?
Yes, there are several nearby restaurants such as Ole's Guacamoles (TexMex Mexican cuisine), Frank's Roman Pizza, Zappers Pizzeria & Bar, Bonefish Grill (seafood), and La Rumba Restaurant Latino (Latin American and Mexican food) where you can enjoy a meal.
Which nearby stores can I visit for home furniture and mattresses near Lowe's Asheville?
Nearby stores for home furniture and mattresses include Mattress Firm, Asheville Beds, Mattress Source, Havertys Furniture, and Bed Bath & Beyond.
Where can I find convenient financial services around Lowe's Home Improvement Asheville?
Financial services nearby include The Exchange Network for ATMs and Western Union for money transfer services, providing easy access to cash or transfers before or after your visit to Lowe's.
Does Lowe's Asheville provide installation services for home improvement projects?
Yes, Lowe's offers a variety of installation services including appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, HVAC, flooring, lighting, plumbing fixtures, roofing, and more to assist with your projects.
Brand Certified Facts from Lowe's Home Improvement
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