Fully renovated in 2023, Latch-iT Self Storage brings a modern, secure, and tenant-friendly storage experience to West Hattiesburg. All drive-up units feature standing-seam metal roofs, new Janus roll-up doors, LED lighting installed every 30 feet, and full perimeter fencing with 24/7 digital security camera coverage. Tenants also enjoy the convenience of Nokē® Bluetooth Smart Entry, allowing app-based access without keys or codes. Our West Hattiesburg facility is located just west of Interstate 59 along the Longleaf Trace and directly adjacent to The Chelsea apartment community. We are convenient to Merit Health Wesley, Turtle Creek Mall, Temple Baptist Church, and are only 1.3 miles from The University of Southern Mississippi.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.