Pest problems in St. Louis can quickly become year-round concerns without the right plan. Aptive Pest Control serves St. Louis and helps homeowners manage common pests with customized treatments built for local conditions. From ants, spiders, cockroaches, mosquitoes, rodents, wasps, ticks, fleas, and scorpions, our services are designed to protect your home year-round. Our team is ready to help, with next-day service available. Call us for a free quote.
They sprayed once, I paid for it. Then the charged me again and never came out and sprayed. There was no communication. I waited a week after the charged me. I received no call, text or email. I felt scammed so I reported it on my card. But now all of a sudden I received a bill for 199 dollars. For what services? I've tried talking to someone and no one is getting back to me unless it involves taking my hard earned money.
Please stay away from this fraud of a company. Or you will end up with a debt and nothing to show for it.
KS
Kayla Stringfield
Oct 6, 2026
1.0
Worst company do not use them ! They have broken our contract and keep saying we owe them money even tho they weren’t sending people, or people didn’t show up they would reschedule appointments on us, and we moved out of area and they are still sending people after months of us reporting them to our bank .
The phone line people are rude and barely speak English as well!
JR
Justin Rybak
Oct 6, 2026
1.0
This company. My god. Tried calling them, over 2 cancelled termite lure inspections(they cancelled, even told us they came out?)
Called them, outsourced phone bank it seems, had to be sent over to their termite specialist customer service, they could only apologize and say no same day appointments. When asked for the supervisor due to the FULL YEAR OF NO TERMITE SERVICES id have to wait until the 23, jk the 8th(if they even show up)
Homeowners beware
BL
Brittany Laughlin
Sep 25, 2026
1.0
I wish it was possible to write -5 star review. These Aptive pest control companies are absolute scam artist. Technician came to service my house for a one time fee of $50 dollars to spray for ants. Well guy decided to sign me up for a membership to where I was going to be charged $90 for them to come out every month. I got the charge and immediately called to fix it the issue. I was told it was canceled, then I continued to get additionally charged $50 per month for a pro membership I didn’t sign up for. They had stated I’ve agreed and signed a contract for this service although I never did. I’m assuming the door to door salesmen must have digitally forged my signature on this contract documentation. Mainly assuming this because I’m not going to somehow misspell my own name two separate places on a document. After weeks of me asking to see the “contract” that I supposedly signed I received the clearly forged paperwork via email. No one had ever came out to my house besides the one singular time I agreed too. I called again to cancel again a couple weeks ago and they are now charging me two $199 dollar cancellation fees plus a $50 dollar membership fee for this month. Grand total of $448. I’ve requested cancellation documentation several times which they won’t provide. Please go anywhere but here for your pest control needs.
RH
Renee Hartzell
Sep 24, 2026
1.0
I was an active customer and on december 2nd they came out to do normal pest control I had just put out my Christmas decorations
And they were stepped all over
Some were broken. I reached out to aptive. The operational manager from my area reached out to me. And he said he would take care of it, then he never responded back. Reached back out to active, the operational manager reached back out to me and said, I'm sorry his phone broke. I will get it taken care of and again. It was never taken care of reach back out to aptive about 15 times and then now recently somebody just got ahold of me and said, I'm sorry, there's nothing we can do. It's been over 90 days.
Not to mention you wait till my service agreement ran out and wanted to offer me a month or 2 of free service
Why would I redo my service agreement if you can't take care of anything?
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
How much does professional pest control cost?
Our professional pest control plans start as low as $49 to $55 per month for our Basic plan, depending on your location. We offer three primary tiers—Basic, Pro, and Premium—designed to fit different levels of protection needs and budgets.
Do you offer same-day pest control services?
Yes, depending on current technician availability. If you call before noon, we can often provide same-day service for urgent pest issues.
How soon can a technician come out for an emergency?
We strive for 24 to 48-hour response times. For emergencies like a yellow jacket nest or indoor roach sightings, we prioritize your call in our daily schedule.
Do you spray both the inside and outside of the house?
Yes, standard service covers both. We focus on the exterior to stop pests at the source and treat the interior (baseboards/under sinks) to eliminate any that have already entered.
What areas are included in a "perimeter" treatment?
A perimeter treatment covers 3 feet up the foundation and 3 feet out into the yard. We also treat windowsills, door frames, and eaves.
How do I get rid of an ant infestation in my kitchen?
To stop ants, we use "transferable" baits. Workers carry the bait back to the queen, killing the entire colony rather than just the ants you see on the counter.
What is the best treatment for German cockroaches?
German roaches require a combination of baiting, insect growth regulators (IGRs), and sanitation. They are resilient, so 2–3 follow-up visits are often required for total elimination.
Is pest control safe for children and infants?
Yes, we prioritize family-safe applications. By focusing on the exterior and using low-toxicity indoor treatments, we minimize exposure. We recommend keeping children out of treated areas for 30–60 minutes until dry.
What is your "Pest-Free Guarantee"?
Our guarantee means if the pests return between scheduled visits, we return for free. We stay until the problem is solved.
Do you offer free re-treatments?
Yes, all of our recurring plans include unlimited free re-treatments for covered pests.
Why am I still seeing bugs after my first service?
This is the "flush out" period. The treatment is driving pests out of their hiding spots. They will die off shortly after coming into contact with the product.
Why is the pest problem getting worse?
This usually happens with ants and roaches as they are attracted to our baits. This "surge" is a sign that the colony is actively feeding on the treatment.
How can I tell if a treatment was successful?
Success is measured by a steady decrease in sightings and finding dead insects rather than live ones.
Do you guarantee 100% elimination?
We guarantee to control and manage populations to the point where they do not infest your living space. No one can stop every single bug from ever entering, but we ensure they don't stay.
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