Aptive Pest Control

Reviews

• MS

  Marcia Strickland

  1 day ago
  5.0
  Thanks to the 2 men who did the yard spray and the perimeter of the house outside and sprayed for 3 kinds of bugs for this time of year. Your employees always do a great job and are very professional and very friendly and especially courteous.,
• SB

  Soosan Buruman

  1 day ago
  5.0
  The service provider was very professional, knowledgeable, and helpful. He answered all of our questions thoroughly and made sure we understood everything. We truly appreciated his excellent service.
• AH

  Amber Higgins

  Jun 26, 2026
  5.0
  Tyler was very down home honest with a great personality. Jennifer did a great job spraying the house and yard and gave me extra sticky traps when I asked for them. Both employees I feel help reflect the quality of work and relationships you're looking for.
• ES

  Emily Ingoldsby (stlmle)

  Jun 24, 2026
  1.0
  I have been so disappointed in this company for a year. I really tried over and over to call them and communicate what was going on. I hope this was just my experience because with as large of a company as this is, there were to many problems that happened. Even my last appointment they guy took no more then 15 minutes and nothing was put in my grass or flower beds to prevent bugs. In the last 4 months they came out 4 times in rhe rain and continued to spray and put yard stuff down which clumped up all over my yard, as seen in the pictures. The 4th time I told him to stop and he said I was refusing service. The amount of issues I have had with this company is far to many. In a year time not once did they come when i was here so I could get the inside of my house done. I have 3 dogs amd 2 cats are are always going outside. I informed them of this amd was told the tech would get the clumps out.They are still in my yard now in a pile. I thought someone would take them. I scheduled 2 appointment to get them to come out while I was home and no one ever came. Along with no follow up calls or reschedules. From day one they didn't have my email correct which wasn't even caught until month 4 of service. I never got a contract or signed anything. A conversation that happened over a ring doorbell while I was at work and I had told her that. The sales lady told me if I had issues I would be able to connect her which she never answered the phone number she gave me. She signed me up over my ring door bell. Come to find out it was a 2 year contract and it took many phone calls to finally get it down to a year. I am so glad I did that since the problems just kept going. I saw my neighbor getting service 3 doors down at an hour I was home and able to be here. My question when I saw them was why are they not doing anyone on my street on the same day? We have been eaten alive by mosquitoes all season. And my dogs have gotten fleas and they are only aloud in my back yard. Everyone that knows me has heard all the stupid things I have had to deal with. The amout of time it took to get someone on the phone who I thought was able to help was ridiculous. Now I am going to search for a new company. The pictures posted are the clumps of chemicals that were left after they came out in rain. I would highly recommend looking for another company.
• AD

  Abih Sgh - duw

  Jun 18, 2026
  1.0
  So this company is extremely Shady in their practices, I am sure most West County people here don’t really pay attention to the pricing. However, their individual sprays are less than the accumulation of their monthly payments. For instance, if you’re paying $60 a month that would be $180 every three months but their spray is only worth $150 so their monthly contract over charges I have had extremely bad encounters with their customer service with very rude people and there’s nothing special about their service. It’s OK. The guy who came out and sprayed. Brandon was a very nice person. I think however, they were very shady talking to them once you finally get through to somebody who actually speaks English well enough to have a conversation with very, very extremely shady The person who I talk to tonight, I think his name was Enrique, Asked me the same question Three or four times finally I said I hope you’re writing this down cause I really don’t want to keep repeating this Ultimately, they’re shady The service rep that I talk to at first before I found out that their company is actually rude, told me that you can cancel Anytime however When you actually go to cancel suddenly they come up with this $250 cancellation fee, which was never discussed by the rep at First …. Which technically we could go back into Phone records and prove the case in Missouri Law would actually back me up But it’s kind of a BS company entirely

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