Question 1

WHAT ARE THE ADVANTAGES OF BURNING HARDWOODS VS. SOFTWOODS?

Accepted Answer

You are generally getting almost twice as much heat value from hardwoods compared to softwoods. So from an economic standpoint, you get more bang for your buck. A full cord of aged softwoods can sometimes weigh only half as much as a full cord of aged hardwoods due to their lower density, resulting in a longer burn. In turn, this forces you to reorder more often, costing you more money in the long run.

Question 2

WHY SHOULD I CONSIDER BECOMMING A PINNACLE FIREWOOD CUSTOMER?

Accepted Answer

You are supporting a professional local firewood company, not an out of town door  knocker vendor.  We also guarantee our volumes according to the Minnesota  Dept. of Weights and Measures.  We will never mix softwoods like pine,  Poplar or willow and claim to sell you a hardwood mix.  We have run an honest business for over 30 years and our large repeat customer base is a testimonial to that.

Question 3

IS YOUR FIREWOOD KILN DRIED?

Accepted Answer

Yes, we do.

Question 4

HOW LONG HAS YOUR FIREWOOD BEEN SEASONED?

Accepted Answer

We season our firewood for a period ranging from one to one and a half years. Afterward, all orders are further kiln-dried at temperatures exceeding 250 degrees.

Question 5

WHY ARE PRICES SO DIFFERENT WHEN PURCHASING FIREWOOD?

Accepted Answer

You may see in your local newspaper, 1/3 of cord for $95.00.  We sold wood at that price too, back in 1993.  If you see very cheap prices, typically the firewood is probably not seasoned, it will be crisscrossed stacked (so you will receive only about 60% of what you really paid for) or the wood is a mix of junk and you will burn through it quickly and have to reorder very quickly.   Also, it seems in this day and age everyone with a pickup truck and a chainsaw is firewood business. When ordering from these vendors, they generally always run out or leave you high and dry when they go out of business in a year or two.  Avoid partial cords or unusual measurements.  Some vendors sell 3'x4' stacks or 3'x7' stacks. You may feel like you are getting a good deal, but if you calculate out the volume in full cords, they could cost you more than you think!

Question 6

HOW LONG ARE YOUR FIREWOOD PIECES?

Accepted Answer

Most of our firewood pieces are processed to a uniform length of 15"-16".  These are pretty standard lengths and typically fit well in both a wood stove or fireplace.  We can do custom  orders as well if you have a small woodstove or have a large fireplace.

Question 7

WHY DO SOME FIREWOOD VENDORS OFFER TO STACK MY ORDER FOR FREE AND OTHERS CHARGE TO STACK?

Accepted Answer

Very simple free stacking = Rip Off. Your order should be stacked in a straight tight row.  The scam comes when these supposed (nice guys) offer to stack your wood for free and when you come out with your checkbook, your woodpile looks like a Jenga game.  This criss-cross stacking fashion gives you a lot of airspace and little of what you paid for, firewood.  Criss-cross stacking can yield 30%-50% less volume Please don't feel bad if you have been a victim of this deceitful business practice.  Unfortunately many fly-by-night outfits have been doing this to  unknowing customers for years.

Question 8

WHAT SHOULD I BE AWARE OF WHEN PURCHASING FIREWOOD?

Accepted Answer

Quality is very important.  The old saying, "You get what you pay for." is very true when purchasing firewood.  Pinnacle only sells clean, split, uniform, quality firewood.  Also,  seasoned wood is very important.  You don't want hardwoods to be under a year seasoned.  The sap in the wood will create creosote in your chimney and could potentially cause a chimney fire. And finally, quantity if very important.  You should only deal with firewood companies who sell standard firewood measurement: 1/6,1/4, 1/3, 1/2, 2/3 and  full 4'x4'x8' full cords. (128 Cubic feet)

Question 9

WHAT IS THE BEST WAY TO STORE MY FIREWOOD?

Accepted Answer

Outdoors, stacked in a wood  rack is ideal.  Away from your home and elevated a good 6" off of the  ground.  By doing this you help keep away insects and rodents.  A  small tarp or cover over the top quarter of your firewood stack is a good idea  for those rain and snow days.  On sunny days, remove cover to allow airflow  to the stack.  It is always a good idea to have a couple day supply of  firewood indoors.  This wood has a chance to warm up to room temperature  and give the proper combustion to start a good fire.

Question 10

WHY IS IT IMPORTANT TO HAVE MY CHIMNEY CLEANED?

Accepted Answer

Having a dirty chimney  robs you of airflow draw to your fireplace or woodstove.  This will result  in a frustrating firewood burning experience.  Also, heavy creasote and build up can cause a chimney fire.  If you burn clean, seasoned firewood,  you should keep your chimney cleaning down to a minimum  The number of  times you are required to have your chimney cleaned or inspected, just depends  on how often you burn firewood in a  season.

Question 11

What types of firewood products does Pinnacle Firewood Company offer?

Accepted Answer

Pinnacle Firewood Company offers firewood, aromatic firewood, and premium grades of firewood.

Question 12

Is Pinnacle Firewood Company's firewood kiln dried?

Accepted Answer

Yes, Pinnacle Firewood Company's firewood is kiln dried at temperatures exceeding 250 degrees.

Question 13

How long has Pinnacle Firewood Company been in business?

Accepted Answer

Pinnacle Firewood Company was established in 1992 and has been operating for over 30 years.

Question 14

What are the company's hours of operation?

Accepted Answer

Pinnacle Firewood Company is open from 8:00 AM to 5:00 PM every day of the week, Monday through Sunday.

Question 15

What payment methods are accepted at Pinnacle Firewood Company?

Accepted Answer

They accept American Express, Cash, Check, Discover, MasterCard, and Visa.

Question 16

Where is Pinnacle Firewood Company located?

Accepted Answer

Pinnacle Firewood Company is located at 15810 Square Lake Trail N, Stillwater, MN 55082, USA.

Question 17

Why is it important to buy seasoned and kiln-dried firewood?

Accepted Answer

Seasoned and kiln-dried firewood produces less creosote build-up, reducing the risk of chimney fires and providing a more efficient burn.

Question 18

What nearby places could visitors check out when visiting Pinnacle Firewood Company?

Accepted Answer

Visitors can enjoy Square Lake Park, which features a park, lake, and beach, ideal for recreational activities before or after purchasing firewood.

Question 19

Are there other related services near Pinnacle Firewood Company?

Accepted Answer

Yes, nearby you can find Pinnacle Tree Service and other branches of Pinnacle Firewood Company offering tree services, landscaping, and fireplace services.

Question 20

How can nearby amenities like Square Lake Park help customers visiting Pinnacle Firewood Company?

Accepted Answer

Customers can combine their visit with leisure time at Square Lake Park, enjoying the lake and beach facilities, making the trip more enjoyable.

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