Certified by Shakopee Public Utilities • Oct 11, 2026
Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 11:00 AM
SaturdayClosed
SundayClosed
11/11/20267:00 AM - 6:00 PM
11/26/20267:00 AM - 4:30 PM
12/25/20267:00 AM - 11:00 AM
1/1/20277:00 AM - 11:00 AM
Reviews
2.5
104 reviews
5 stars
33
4 stars
5
3 stars
3
2 stars
4
1 star
59
IM
Ilse Melina
Sep 23, 2026
1.0
They need to be investigated. They will cut your light if it even one day overdue . My bank account changed and I got it cut the very next day after it was due . Their utility website makes it impossible to make payments online and it’s hard to get to their location during business hours for those who work
DJ
David Johnson
Sep 11, 2026
5.0
Shakopee water dept. is top notch. Timely, knowledgeable workers and very helpful.
CC
Christian
Sep 6, 2026
1.0
Rude and poor customer service,
doesn't assist explaining fees or pricing.
HH
Holly H
Aug 31, 2026
5.0
Easy access to the request form for a building permit. And when I had trouble answering a couple of questions SPU had a representative available to help me.
PP
Paul Purington
Aug 26, 2026
4.0
SPU is great to work with. Their employees are excellent and our power service has been outstanding. We have very few power outages and they are fixed within an hour when they are down. My only complaint is that we have to pay a fairly large monthly fee for having solar panels. It feels like SPU is trying to get paid whether they provide me electricity or not.
Frequently Asked Questions About Shakopee Public Utilities
What services does Shakopee Public Utilities provide?
Shakopee Public Utilities offers reliable water and electric utility services to the local community.
Where is Shakopee Public Utilities located?
It is located at 255 Sarazin Street, Shakopee, MN 55379, USA.
What are the operating hours of Shakopee Public Utilities?
The office is open Monday to Thursday from 7:00 AM to 4:30 PM, Wednesday until 6:00 PM, and Friday from 7:00 AM to 11:00 AM. It is closed on Saturdays and Sundays.
Does Shakopee Public Utilities accept multiple payment options?
Yes, they accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact Shakopee Public Utilities customer service?
You can reach them by phone at +1 952-445-1988 or by email at customerservice@shakopeeutilities.com.
Is Shakopee Public Utilities accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances, seating, and restrooms.
Are there any public parks near Shakopee Public Utilities where I can relax?
Yes, Memorial Park and Veteran's Memorial Park are nearby, offering pleasant green spaces for relaxation before or after your visit.
Where can I find food and beverages near Shakopee Public Utilities?
Nearby dining options include Dangerfield’s Restaurant, The Underground Shakopee, Mr Pig Stuff barbecue, Don Ramón Street Tacos, and El Fogon Brunch & Burgers.
Are there any historical or cultural attractions near Shakopee Public Utilities?
Yes, the Pond Mission museum and Historic Bank are close by for those interested in local history and arts.
Does Shakopee Public Utilities support multiple languages for customer service?
Yes, they offer services in both English and Spanish.
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