Brand Certified
Ferguson Home
3.9(120 reviews)
Certified by Ferguson Home • Jun 07, 2026
Business Details
925 Decatur Ave N, Golden Valley, MN
55427, United States
Certified by Ferguson Home • Jun 07, 2026
(763) 591-5700
Certified by Ferguson Home • Jun 07, 2026
https://www.fergusonhome.com/showroom/branch/golden-valley-mn-showroom-2009
Certified by Ferguson Home • Jun 07, 2026
About
Certified by Ferguson Home • Jun 07, 2026
Bathroom Supply StoreKitchen Supply StoreLighting StoreAppliance Store
Whether you’re designing a new home or renovating a single room, Ferguson Home offers an unmatched selection of bath, kitchen, and lighting products by renowned brands, ensuring you’ll find everything you need for your project in Golden Valley, MN. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.
Details
- DeliveryNot available
- Curbside pickupNot available
Location
Certified by Ferguson Home • Jun 07, 2026
Hours
Certified by Ferguson Home • Jun 07, 2026
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 3:00 PM
SundayClosed
7/3/20269:00 AM - 5:00 PM
7/4/202610:00 AM - 3:00 PM
9/5/202610:00 AM - 3:00 PM
9/7/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM
12/24/20269:00 AM - 5:00 PM
12/25/20269:00 AM - 5:00 PM
12/26/202610:00 AM - 3:00 PM
12/31/20269:00 AM - 5:00 PM
1/1/20279:00 AM - 5:00 PM
1/2/202710:00 AM - 3:00 PM
Reviews
3.9
120 reviews
5 stars
74
4 stars
11
3 stars
5
2 stars
7
1 star
23
- SSSteven SummersMay 4, 20262.02 star review is solely for the selection of items they have in store. Beyond that, I wouldn’t recommend Ferguson unless you’re comfortable navigating choices on your own. The employees will absolutely not acknowledge you. The first time I went, it was busier in the store (presumably as it was a Saturday so the only real time for people to visit the showroom). I was there for probably an hour looking at sinks and faucets, and was never acknowledged by a single employee (not even a simple hello). There are signs up throughout the store to scan a QR code to schedule an appointment, but the code didn’t work. So then I tried the website and it said there were no appointments available to book so I’d need to call. But upon calling, no one answers the phone. Kinda tricky to schedule anything this way. The second time we went, we were there about 30 minutes before closing and employees seemed more concerned with cleaning. One was dusting and another was turning all the lights off. We asked about sample colors of the different sinks we were looking at and were told to contact manufacturers directly. Honestly, great showroom to direct you to what to purchase from a competitor since they don’t want to help anyone.
- PHP HApr 11, 20263.0Good to look at certain things but no one will help you or take you seriously. This is for rich people who dont get their hands dirty. I do my own jobs and asked for some specs and was just told to look it up online
- MAMichael ApersMar 10, 20265.0This is our first time with a remodel project and Jonathan was super helpful walking us through everything. He was great at explaining everything in a helpful and easy to understand manner. Hopefully the rest of our project goes as smoothly as our experience at Ferguson!
- HFHawo FarahMar 3, 20265.0Very good customer service and humble
- DODavid Elliott OlsonJan 27, 20261.0So frustrating when you identify product as in stock and ready to ship when you don't actually have the product in stock. Ferguson showed items in stock and ready to ship so I cancelled an order with a different retailer after placing an order with Ferguson. Then, I get a backorder notice on EVERY item from Ferguson. Clearly you're chasing orders and hoping the vendor has it in stock to drop ship even though you are representing it being in your inventory and ready to ship. Thanks! Have to update this. When trying to cancel the order, which they could not fill because they simply took my money and then placed an order with their vendor, they would not promptly refund my purchase. So... they carry no inventory risk. They state they have the inventory ready to ship within days. When they cannot follow through they refuse to provide an immediate refund until they get confirmation from their vendor that the order can be cancelled. Talk about questionable business practices!
Frequently Asked Questions About Ferguson Home
How long do I have to return an item?
For most items, you may initiate a return for refund of the purchase price (not including shipping) within 90 days of receipt. Items cannot be returned or exchanged after 90 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.
Which items are eligible for return?
*Most items can be returned within the stated time frame for a refund (see EXCEPTIONS list below).
To qualify for a general return, the item:
Must be in resalable condition
Must be free from scratches and/or defects
Must not have been installed
Must be in the original manufacturer’s box and packaging and be free of writing.
Must not be missing pieces
Must not be clearance/liquidations/closeout
EXCEPTIONS
Certain product categories have specific returns policies.
Tile & Flooring
Appliance
Furniture
Is there a restocking fee?
No. There is no restocking fee on returned items.
The item I received was defective. How do I get a refund?
You may initiate a return for a defective item within 90 days of receipt for a full refund.
I received the wrong item. How do I get a refund?
You may initiate a return for an incorrect item within 90 days of receipt for a full refund.
How do I set up a return?
You can set up your return online at with your Fergusonhome.com account. An account is necessary to set up returns or cancel orders.
Account Holders
Sign into your account.
Choose “Set up a Return” and follow the on-screen instructions.
Guest User
Select “Orders & Returns” link from the header on Fergusonhome.com, then choose “Set up a Return”
Follow the on-screen instructions to create an account so you may set up your return.
How do I send my return?
We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location.
Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service.
If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup.
How do I cancel an order?
Because our orders process quickly, there is a very short period of time in which an order can be cancelled.
Locate your order by logging into your account. You must have a Fergusonhome.com account to cancel an order. If you placed your order as a “Guest” you must create an account to proceed.
If a “Cancel Order” button is visible, you may cancel your order online without assistance.
If the “Cancel Order” button is not visible, it may be possible to request cancellation before an order ships by contacting our customer service team.
When should I expect my refund?
For most general or defective returns, we will process your credit once we have confirmation that the item has been received and inspected by our warehouse. Please allow 5 to 10 business days following delivery to our warehouse for credits to be issued. Refunds will be issued per our return policy.
For refused shipments, damaged shipments, and freight claims filed within two (2) business days of receipt, credit will be issued as soon as possible. However, please allow 5 to 10 business days to complete processing.
What is a Freight Return Label and when will I receive it?
A Freight Return Label is used to return items via freight (semi-truck, LTL, etc.). This shipping method is used for bulky, heavy, or palletized products.
A Freight Return Label will automatically be issued at no charge for defective returns.
Freight Return Labels for general returns are offered at a per-pallet-flat-rate. The cost will be deducted from your credit.
Labels are emailed separately from your return authorization email. Your label will come with instructions and carrier contact information for scheduling pick-up timeframe.
What is a Call Tag and how does it work?
A call tag is an additional convenience option for general returns, and is set up when a shipping carrier needs to pick up an item from your home or business and deliver it back to our warehouse. Call tags are for parcel shipments (UPS only) and must be set up through customer service.
The cost of a call tag is $8.00 per package, plus the cost of shipping. The total cost of all call tags combined with all shipping charges will be deducted from your credit amount. A call tag takes 24 hours to process. Once processed, the carrier will make up to 3 attempts to pick up the package(s) from your home or business.
My purchase was damaged in transit. How do I return it, request a replacement, and/or file a claim?
You may log into your account to access the return request tool. When setting up the return please select “it was damaged in shipping” as the return reason. In the description please provide as much detail as possible of the damage. You will be prompted to upload three (3) photographs of the damage.
If you notice damage while the carrier is on site, DO NOT take possession of the damaged product(s). Instead, take a picture of the damage, gather copies of the paperwork from the carrier (if possible), and refuse delivery. Next, contact the customer service team.
If you notice damage after delivery (concealed damage), take pictures of the damage, and complete the return online, or contact the appropriate customer service team. Items shipped via ground shipping must be reported within 30 days. Freight carriers only allow two (2) business days after delivery to file a freight claim. You may set up a claim online through your account.
We will not be able to help with any complaints of damages, including visible or material defects, after the product has been installed or altered.
I did not receive all my products. What do I do?
There are occasions when an order is shipped from multiple locations and will arrive at different times. In the event that all material is not delivered, please contact our customer service team.
My purchase was lost in transit, what should I do?
In case of a lost shipment, please contact our customer service team as soon as possible for assistance.
Who do I contact if I need assistance with a return?
Please call one of our teams for help:
All Products: (800) 375-3403
Appliance Specialist Team: (855) 484-3292
Flooring & Tile Specialist Team: (855) 484-3293
What can I pay with?
We currently accept the following forms of payment:
Amazon Payments: Amazon Payments allows members to establish an account for easy payment at checkout. For more information, visit: https://payments.amazon.com/sdui/sdui/home
Ferguson Line of Credit
Check: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
Credit cards: VISA, MasterCard, Discover, and American Express. Your card must have a verifiable billing address.
PayPal: PayPal allows members to have a personal account linked to any bank account or credit card for easy payment at checkout. Visit: https://www.paypal.com.
Wire transfers: Once you've created your cart on one of our sites, contact us and we'll help by getting you additional information and assist with processing your order.
What products does Ferguson Home offer for home building and renovation?
Ferguson Home offers an unmatched selection of bath, kitchen, and lighting products from renowned brands, perfect for new builds or renovations.
What are the showroom hours for Ferguson Home in Golden Valley, MN?
The showroom is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 15:00 PM, and closed on Sundays and major holidays.
Can I make returns to Ferguson Home, and what is the return period?
Yes, most items can be returned within 90 days of receipt for a refund, except for specific exceptions listed in their return policy.
Is there a restocking fee when I return an item to Ferguson Home?
No, Ferguson Home does not charge a restocking fee on returned items.
How do I initiate and send a return to Ferguson Home?
You can set up your return online with your Fergusonhome.com account and follow the provided instructions with your Return Goods Authorization number to send your return.
What forms of payment does Ferguson Home accept?
Ferguson Home accepts Amazon Payments, Ferguson Line of Credit, checks, major credit cards (VISA, MasterCard, Discover, American Express), PayPal, and wire transfers.
How can I contact Ferguson Home for assistance?
You can call Ferguson Home at +1 763-591-5700 for general assistance.
What nearby stores can I visit along with Ferguson Home for related home improvement needs?
Nearby you can find Ferguson Bath, Kitchen & Lighting Gallery for additional hardware and appliance needs, as well as Granite Specialists LLC for granite and home goods.
Are there nearby dining options near Ferguson Home for visitors to explore?
Yes, Taco Bell is a nearby fast food restaurant where customers can grab a quick meal before or after visiting Ferguson Home.
What fitness or recreational places are close to Ferguson Home in Golden Valley?
Nearby fitness options include Planet Spirit and The Gym MPLS, which can be great stops for visitors interested in sports and recreational activities.
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