Aptive Pest Control

Reviews

• DF

  Dee Frazier

  2 days ago
  2.0
  I am very disappointed in the service I have been receiving with some of the bug people that have been coming out to my property. With Aptive Pest Control. First of all this company charges you for 12 months, but only gives you 6 months of service. So, they are getting paid for doing no service for 6 months. Then you make an appointment for a time. The have people come early and only sweep down the front of my house because it has been raining. And the powder they use does nothing at all. This has happened twice to me so far. I don't pay to just get the front of my house sweep down. I tell them to call me when they are on my property. No call they text. It is a reason I make an appointment for the time I do. So, I can make sure I am home. If you come early then why should I make an appointment. I will not be renewing my contract with them at all.
• DS

  Douglas Smith

  2 days ago
  1.0
  Their stuff doesn't work, its expensive for not working, and they have awful customer service. After about 4 months we noticed that it wasnt doing anything and we had to repeatedly call them back to take down wasps nests my wife and step daughter are really allergic to. I had to call 3 times to cancel my contract and after the third time I lost my shit on the person on the other line. They rescheduled my last appointment, then when I canceled my stuff they never came out to do the rescheduled appointment. They took my money out for it though! Then to top off the fact they took $110 out for the appointment, but when I canceled they also charged me another $109 for canceling so total they took almost $220 and never refunded me the $110 for the appointment they never showed up for. Avoid this company at all costs because its literally a scam.
• KN

  Kim Nielsen

  2 days ago
  4.0
  Only thing I didn't like is I said they were going to put mosquito stuff up and I never got it. And they were going to give me a thing to cancel my other people that did my bugs and never got that. We don't like the mousetraps because of a mouse gets in them I don't know who's going to take them out of it
• JC

  Jonnay Charron

  May 7, 2026
  1.0
  Dalton Fischer with Aptive Pest Control was soliciting at my home in Cottage Grove. He must have missed the “No Solicitors” sign as he walked onto my wet porch from being stained. This was after he entered my garage that was left open and decided to knock on the door through the garage. You’d think you guys would know better than to enter people’s property. I’m assuming he realized that wasn’t great and decided to walk onto the wet decking that he also knew was a bad idea.
• ZZ

  zacharie

  Apr 25, 2026
  2.0
  Pest control services are great and employees are professional and do a wonderful job. Customer service however gets 0 stars I been a long time multi year customer and recently had a medical diagnosis that requires surgery and aggressive treatments. Due to that I needed to cancel my services, services that weren’t apart of a contract as that had been fulfilled and I was month to month. Call them explain above and was placed on hold for 17mins then someone answered explained everything again placed on hold for 2mins then hung up on. Why is that a thing or a type of business practice is beyond me cause it’s not the first time I’ve had issues with this. Point is beware of who you choose and look before you sign cause something might be there that will make you think twice about signing. Best of luck and wishes to everyone.

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