Pest problems in the Twin Cities can quickly become year-round concerns without the right plan. Aptive Pest Control, based in Edina, serves the the Twin Cities area, helping homeowners in and around the Twin Cities manage common pests with customized treatments built for local conditions. From ants, spiders, cockroaches, mosquitoes, rodents, wasps, ticks, fleas, and scorpions, our services are designed to protect your home year-round. Our team is ready to help, with next-day service available. Call us for a free quote.
Just signed up in June 2026. the treatments were poor at best. Need a followup and unable to get an appointment scheduled until possibly sometime in October! They are supose to check once a month and have not. All calls are to a virtual assistant only. DO NOT USE this company if you want get rid of pests!
JH
Jordan Hamilton
Aug 19, 2026
1.0
, only spent 20 minutes here and charging us for hours of work, they said they removed spider webs, but I found at least 7 webs right after he left, They only did a partial ground cover, they refuse to come out or answer any calls, they haven’t come come back when they said they will to spray and finish the job and they haven’t, nor have I herd anything. They didn’t help with any problems
just cost us more money, and keep asking for more money for little to NO Services done nothing has been taken care of. Wouldn’t recommend the company to anyone unless you want your money taken, and be taken advantage of when you go to cancel they charge you more!
Definitely NOT happy with their service and will be looking for somewhere else, especially considering they do not answer any of their calls or reach out to their customers. Would love to talk to someone in charge to get this sorted out pretty irritated with the company and won’t recommend it to anyone unless I’m properly taken care of.
DH
David H
Aug 15, 2026
1.0
Let me start by saying the technician that came out was very nice.
We had a wasp problem where they were building a nest behind our siding and coming in through a small spot we couldn't not access. We called aptive for help. The tech sprayed some dust on the hole and told us they would abandon the nest...real life experience is that was not true. He also hung a little bait trap in a nearby tree that he said would bring them right to the trap....again not true. The trap was a common yellow top trap from home Depot or Walmart.
The following day I got home from work and had around 150 wasps inside my basement, after spending an hour and a half killing them with a fly swatter I was forced to seal off my entire basement with plastic sheeting.
My wife called their emergency line and was told they'd have someone out Saturday at 8am. 8am came and went when we called back we were told nope you don't have an appointment. My wife called their emergency line and the human person she talked to said they can't get anyone out till next week and then told my wife to " keep it professional". My wife is freaking out because we have a toddler and an infant and a clear infestation of wasps inside our house.
If you hate your kids and you hate your family this is the company for you. If you love wasting time and not being taken care of this is the company for you.
I will be be sure to tell everyone I ever meet about how awful this experience was with your company. Worthless garbage company who outsources their call center to india so on top of them sucking at being a pest control company you're going to deal with someone on the other side of the world who is paid 14 cents a day and doesn't give a damn if they schedule your appointment or not.
Aptive is junk and if you need real help from a living human call Greenix pest control because at least you'll talk to a real person who speaks english and has empathy and you'll get better service(it won't be cheaper but it'll be done right).
Ps their home inspection is a dude walking around your house with a duster knocking down cob webs. Nothing they claim on their site is true or accurate
KH
Kari Herold
Aug 13, 2026
5.0
Aaron did an amazing job treating and removing multiple wasps nests and hives from our property, even finding and disposing one the size of a soccer ball! He was professional and thorough and even friendly with the kids. He also took care of spraying around foundations and retaining walls, sweeping the eaves and deck, treating the yard for ants, and placing a mouse trap. We would love to have him back for follow up services. We are looking forward to enjoying a safer yard. Thank you!
BB
Ben Bradley
Aug 10, 2026
1.0
If I could give zero stars, I would. This was the worst experience I've ever had with a company. We had spiders, in and outside of the house. The first treatment did nothing. We called 7 days later and told them and they asked us to let the product run it's cycle. We continued to see spiders inside and out. They came back a second time and treated. 10 days later nothing was fixed. We continued to see spiders. When we told them we would like to cancel our service they invoiced us $169 for terminating early. This is frustrating as a consumer when we are being charged for service that was not done correctly. I would never recommend this company to anyone.
Frequently Asked Questions About Aptive Pest Control
What is Aptive Pest Control?
Founded in 2015, Aptive is a rapidly growing pest control company that has offices throughout North America. Aptive provides residential pest control services to customers in more than 3,700 cities across North America. Aptive is also a committed partner with the United Nations’ United to Beat Malaria campaign to help stop the spread of malaria.
What does Aptive Pest Control do?
Aptive offers year-round pest control services for a range of insects and invasive species., including wasps, ants, scorpions, spiders, crickets, fleas, cockroaches, mice, rats, silverfish, earwigs, slugs, and snails.
Is Aptive pest control safe?
Aptive’s goal is to provide customers with professional and effective pest control solutions that reduce the harmful effects of pests. Aptive uses EPA approved products and follows all guidelines for the appropriate use of the products. Aptive is also a member of the EPA’s Pesticide Environmental Stewardship Program, a program that engages communities in building awareness and reducing pesticide risk.
What pests do you treat?
Aptive treats common pests like ants, spiders, cockroaches, rodents, wasps, snails, flies, fleas, and ticks. Aptive recently started providing Termite Protection in the Cleveland, Cincinnati, and Columbus areas. Aptive otherwise does not treat any wood-destroying organisms such as termites, carpenter bees, or carpenter ants. Aptive also does not treat any wildlife, such as squirrels, racoons, chipmunks, rabbits, birds, deer, etc. Aptive also does not treat bees of any kind. For a full list, click here.
Why am I still seeing pests after my first treatment?
If you are seeing pests right after your treatment, odds are you are witnessing them flee your property, which typically means the treatment is effective. If after a week you are still seeing pests, give us a call and our service professional will gladly return to treat your home at no additional cost.
How much does professional pest control cost?
Our professional pest control plans start as low as $49 to $55 per month for our Basic plan, depending on your location. We offer three primary tiers—Basic, Pro, and Premium—designed to fit different levels of protection needs and budgets.
Do you offer same-day pest control services?
Yes, depending on current technician availability. If you call before noon, we can often provide same-day service for urgent pest issues.
How soon can a technician come out for an emergency?
We strive for 24 to 48-hour response times. For emergencies like a yellow jacket nest or indoor roach sightings, we prioritize your call in our daily schedule.
Do you spray both the inside and outside of the house?
Yes, standard service covers both. We focus on the exterior to stop pests at the source and treat the interior (baseboards/under sinks) to eliminate any that have already entered.
What areas are included in a "perimeter" treatment?
A perimeter treatment covers 3 feet up the foundation and 3 feet out into the yard. We also treat windowsills, door frames, and eaves.
How do I get rid of an ant infestation in my kitchen?
To stop ants, we use "transferable" baits. Workers carry the bait back to the queen, killing the entire colony rather than just the ants you see on the counter.
What is the best treatment for German cockroaches?
German roaches require a combination of baiting, insect growth regulators (IGRs), and sanitation. They are resilient, so 2–3 follow-up visits are often required for total elimination.
Is pest control safe for children and infants?
Yes, we prioritize family-safe applications. By focusing on the exterior and using low-toxicity indoor treatments, we minimize exposure. We recommend keeping children out of treated areas for 30–60 minutes until dry.
What is your "Pest-Free Guarantee"?
Our guarantee means if the pests return between scheduled visits, we return for free. We stay until the problem is solved.
Do you offer free re-treatments?
Yes, all of our recurring plans include unlimited free re-treatments for covered pests.
Why am I still seeing bugs after my first service?
This is the "flush out" period. The treatment is driving pests out of their hiding spots. They will die off shortly after coming into contact with the product.
Why is the pest problem getting worse?
This usually happens with ants and roaches as they are attracted to our baits. This "surge" is a sign that the colony is actively feeding on the treatment.
How can I tell if a treatment was successful?
Success is measured by a steady decrease in sightings and finding dead insects rather than live ones.
Do you guarantee 100% elimination?
We guarantee to control and manage populations to the point where they do not infest your living space. No one can stop every single bug from ever entering, but we ensure they don't stay.
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