Hot Tub Outlet

Reviews

• TC

  Tony Cook

  3 days ago
  5.0
  The guys who came out were courteous, friendly and filled me in on everything they were doing to repair my spa . It was a slow leak since last year so I diddnt know if it was going be a $200 repair or a $2,000 repair ? Let’s just say I was very happy 😃. The young lady who answers the phone was as sweet and as nice as she could be . My power was out on my appointment day so they cancelled and the young lady ( I wish I remembered her name) told me that if my power came back on to call them ! Well my power came back on and they were here very quickly, thank to a great job by all at hot tub outlet … bravo 🙌
• KH

  Kathy Hammond

  Jun 18, 2026
  5.0
  We shopped around before stopping in at Hot Tub Outlet and appreciated the time they spent with us answering our bazillion questions. Their staff is professional and friendly and their selection is huge. Highly recommend Hot Tub Outlet!
• JB

  Jody Baldwin/Nicolai

  Feb 26, 2026
  5.0
  I was a 1st time buyer and let me tell you I would tell anyone looking should go to them. I was under knowledged. They were willing to tell me do's and don't even if i was not going to buy from them. they gave me all the know how before the sale made sure I was making the right choice NOT based in the price. Then I had learning problems since I was new to this I literally called them 2 times a wk for the 1st 3wks they were very welcoming and understanding helped me every step of the way to cleaning Gen maintenance and yes even turning it back on 1 time 😆 🤣 but they continue to check on me making sure I m happy. I can't tell you enough how happy thank you so much
• NO

  nancy oz

  Feb 26, 2026
  5.0
  We purchased our SwimSpa from them last Fall and we absolutely love it! The beauty of it is you can use it as a hot tub or a swimming pool, so it offers year around usage. We didn't have any issues with our HOA (but ALWAYS check first!). And this company is fantastic to work with. Ed, Dawn and their staff are so helpful. It has been a great experience! Highly recommend.
• PP

  Penny Parker

  Feb 14, 2026
  5.0
  I have been remiss in not reviewing this place. We were debating a hot tub, mostly as a draw for our young adult kids! Walked in here with my daughter and we were warmly welcomed and immediately felt comfortable. They were so helpful and informative. We pulled the trigger the same day and had our hot tub delivered, installed and running within a week. Absolutely fabulous customer service. Novice hot tub owners I had called with questions and they are always patient and friendly. Bought in Nov 2024 in time for family Thanksgiving and we love it. It gets a lot of use. With all the snow and ice kids snapped an arm of the cover lift so we just retuned to purchase new lift and also picked up a had rail that slides underneath (no mounting), waterproof cards and some of the special salts. Never dealt with the gentleman who helped us today and yet again another personable representative of this company. Had fun wandering around and chatting with him. Local family owned which is a big plus. Good people, good products and excellent service. You won’t go wrong purchasing your spa here.

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