Lovesac

Reviews

• KR

  Kaity Roberts

  Jul 13, 2026
  5.0
  I bought a sectional today and had a great experience with Elizabeth she was very helpful in explaining the product and answering all my questions! Highly recommend working with her to get your next couch!
• JR

  John Reed

  Apr 21, 2026
  5.0
  Fantastic experience and service! We purchased a sectional six months ago, and it's fabulous. When we visited the store, Austin was incredibly helpful, explained all aspects of the purchase, and continued to check in after delivery. Because delivery of a custom-order pillow was long delayed, Lovesac generously started the return window from the date of the pillow delivery, not the earlier delivery of the sectional. We ended up needing to return a few items, and wouldn't have been able to were it not for that extension. Then, when FedEx totally screwed up the return and lost the package, Lovesac stepped in to make things right. I cannot recommend Lovesac enough for a quality product, friendly and collaborative showroom experience, and over-the-top post-sale care. Shout out to Austin, Elizabeth, Logan, and Sam for their continuing attention to our customer satisfaction.
• AE

  Amanda Ellul

  Feb 17, 2026
  5.0
  I stopped into Lovesac just to explore, and ended up having a positive experience. I only purchased a Sac, but Austin treated me like a valued customer from the moment I walked in. He was very knowledgeable and patient as I tested out the different sizes and deliberated. The whole visit felt relaxed and pressure‑free, which I really appreciated. I haven’t received my CitySac yet, but based on the in‑store experience alone, I’d absolutely recommend this location.
• TB

  Tracy Bryant

  Mar 9, 2021
  5.0
  Wonderful!!! Lovesac specialist was knowledgeable and even while being trained and it was a Wonderful experience! The person she was being trained by was excellent at managing. She allowed her trainee to do most of the communicating but, was there for any questions or concerns! Very good experience!