Brand Certified
Lowe's Home Improvement
3.9(2279 reviews)
Certified by Lowe's Home Improvement • May 17, 2026
Business Details
28650 Telegraph Road, Southfield, MI
48034, United States
Certified by Lowe's Home Improvement • May 17, 2026
(248) 208-0010
Certified by Lowe's Home Improvement • May 17, 2026
https://www.lowes.com/store/MI-Southfield/1604
Certified by Lowe's Home Improvement • May 17, 2026
About
Certified by Lowe's Home Improvement • May 17, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Southfield, MI offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • May 17, 2026
Hours
Certified by Lowe's Home Improvement • May 17, 2026
Monday6:00 AM - 10:00 PM
Tuesday6:00 AM - 10:00 PM
Wednesday6:00 AM - 10:00 PM
Thursday6:00 AM - 10:00 PM
Friday6:00 AM - 10:00 PM
Saturday6:00 AM - 10:00 PM
Sunday8:00 AM - 8:00 PM
Reviews
3.9
2,279 reviews
5 stars
1,092
4 stars
542
3 stars
246
2 stars
107
1 star
292
- LGLaticia Grant3 days ago5.0Staff was pleasant and willing to assist me.
- DSDETROIT ASSOCIATION OF BLACK STORYTELLERSApr 26, 20265.0Had exactly whatI needed!
- SMS MiahApr 22, 20265.0Every interaction I’ve had with an employee here has been pleasant and helpful.
- TCTrent ChapmanApr 16, 20262.0I’m sitting in the store, currently been waiting over 30 minutes for a pickup order of 2 bags of peat moss… what??? Giving two starts because Tamika at the return desk is nice, but the store overall is a bit of a wreck.
- HVHiep VuApr 6, 20261.0Lowe’s customer service is extremely poor. I placed a $4,000 tile order on Saturday, April 4th. They told me the store didn’t have enough inventory and promised to transfer from another location and deliver by Monday. I agreed because I’m a small business and closed Monday and Tuesday for renovation—I cannot afford more downtime. On Sunday, they suddenly informed me the delivery was rescheduled to Tuesday, not Monday as promised. When I called the Southfield customer service, they offered no solution and simply told me to cancel. The staff were rude, unprofessional, and completely unhelpful. If I could give 0 stars, I would. This is the first 1-star review I’ve ever given in my life.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Southfield, MI offer?
Lowe's offers a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more. They also provide installation services for appliances, flooring, cabinets, doors, and other home improvement needs.
What are the operating hours for Lowe's Home Improvement in Southfield?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. There are special holiday hours during certain dates.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. For online purchases, returns can be initiated via your Order History on Lowes.com. For in-store returns, bring the item and proof of purchase to the customer service desk.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there any nearby places of interest close to Lowe's Home Improvement in Southfield?
Yes, nearby places include Tel-Twelve Mall, Blue Rhino Propane Exchange, Minute Key locksmith services, Banfield Pet Hospital, and Chipotle Mexican Grill, among others. Customers can visit these locations before or after shopping at Lowe's for a convenient day of errands or leisure.
How can nearby locksmith services like Minute Key and KeyExpress Locksmiths assist Lowe's customers?
Customers shopping at Lowe's who need key duplication or lock services can conveniently visit nearby locksmiths like Minute Key or KeyExpress Locksmiths to fulfill these needs without going far from the store.
What nearby dining options are available for Lowe's customers in Southfield?
After shopping at Lowe's, customers can enjoy nearby dining options such as Chipotle Mexican Grill, Shish Kabob Express for Mediterranean cuisine, Mr. Pita sandwich shop, Flaming Wok Asian restaurant, and Cosi café.
Does Lowe's Home Improvement provide resources or support for DIYers and professionals?
Yes, Lowe's caters to both beginners and professionals with expert advice, convenient services, and a comprehensive selection of trusted brands and building materials.
Brand Certified Facts from Lowe's Home Improvement
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